Medical Assistant Customer Service

OBJECTIVES

Seeking a challenging position that will utilize my skills and experience of over 10 years in administrative and accounting roles that I posses.

EXPERIENCE

**** ****** ****** *******ionals, Houston, TX Medical Assistant

Answering phone calls, screening calls, scheduling appointments, appointment reminders, filing, and answering patient requests, medication verifications, flu shots

Maintaining orderly appearance of front office and back office, Patient assessments

Verifying patient’s insurance eligibility, rooming & cleanliness of room, ear irrigation

Taking patients vital signs, injections, phlebotomy, EKG, and urine culture

Assisted doctor as needed with more minor medical procedures, UA, CMP, INR

05/08 – 06/09 Manpower of Texas, Houston, TX Administrative Assistant

File set up for exploration and production, customer service, filing, color coding

Bar coding, scanning/imaging of documents for lease files, pulling files, depleting of the satellite file rooms

04/07 – 05/08 Ben Taub Hospital, Houston, TX Health Information Management

Transfer of patients health information file, retrieval/management of medical records,

Customer service, copies of medical records, mailing of copies, organizational skills

11/05 – 10/06 Kelley Services, Houston, TX Office Clerical Assistant

Setting up of new files in central records database, matching of documents

Indexing, imaging, filing and retrieval of request sent via email

Assist land analyst in pulling of files, (i.e. well, land lease, division orders)

08/89 – 01/00 Greater Houston Distributors, Houston, TX Data Entry Clerk

Accounts receivables, filing, and collections from delivery drivers

Collections on accounts, bank deposit reconciliations, customer contact, packed orders

Data entry of liquor, beer, wine orders for restaurants and clubs, pacing TABC stickers

EDUCATION

Graduation: 09/11 Fortis Institute Houston, TX

Diploma for Medical Assistant

NAHP Certification-Medical Assistant-11/15/2011

1985 SER – Job for Progress: Certificate of Completion (Office Clerical)

Graduation: 1983 Jefferson Davis High: Diploma

SKILL SUMMARY

Administrative Skills:

Medical billing (Med Soft software), Scheduling appointments, Electronic Medical Records (EMR), ICD-9 coding & CPT-4 coding, Medical terminology, Manage Healthcare referrals, Microsoft Word, Excel & PowerPoint, Quickbooks, Data entry (10,000 strokes), Typing 50 wpm, Office administration and accounting A/R and A/P

Clinical skills:

Assisting with minor surgical procedures, Urinalysis (Gross & Microscopic), EKG’s Holter Monitor, Vital Signs, Venipunture (vacutainer, butterfly, syringe), Injections (ID, SQ, IM), Medical Assistant/Phlebotomy Tech), Certified First Aid/CPR

References upon request

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