Customer Service Manager
Resume:
Shelly Cole
*** **** **** **** ********, MN. ****3 Phone 651-214-5547E-mail
**********@*****.***
Objective: To obtain a position as an Entry Level Data Entry
Experience:
Mid Continent Management Corporation
Community Property Manager
07-01-2006/04-15-2014
Manage and maintain 138 unit market rate and CDA assisted housing.
*Do tours and lease ups for prospective renters
*Oversaw and maintained the budgets
*Market Surveys of the competition
*Delegated work to employees, vendors & maintenance personnel.
*Worked on Rent Manger, Microsoft Word, Outlook Express, Microsoft
Excel
*Maintain Customer Service to all Residents, handled Work orders,
Complaints and all Public relations to ensure the community stayed
running smoothly.
J.A. Management Corporation
09-01-2004/04-01-2006
Manage and maintain a town home community.
*Do tours and lease ups for prospective renters
*oversaw and maintained the budgets for the community
*Market surveys of the competition
*Delegated work to staff and produced work orders for maintenance
issues
*Maintained customer service to all residents, Public Relations,
handled complaints and concerns.
Iowa Health Systems:
05-1995/07-2001
Medical Assistant
*Vital signs and patient work ups assist MD with simple surgical
procedures in
*Documentation and filing in patient charts, med refills.
*Injections, lab draws, lab procedures, sterilize equipment, put sample
meds away daily.
*Specialty scheduling, making appointments for follow ups check
patients in for appointments.
Education:
Dakota County Technical College
06/14-present
Supervisory Business Management
Kirkwood Community College
05-1993/05-1995
Diploma in Medical Assisting
Workshops and Memberships:
*I am an active member of MHA, The leasing Coach by Kathy Harmon, I
partake in MHA conventions 2 times a year to keep up on newest and
latest trends in the housing market, I have had extensive education in
Fair Housing, and I also have worked with Market Rate rentals as well
as CDA assistance.
Contact this candidate