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Home Health Customer Service

Location:
Lake Mary, FL
Posted:
June 18, 2015

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Resume:

YVELENE BLANC

**** ******* **** # *** **** palm beach 561-***-**** acqaim@r.postjobfree.com

PERSONAL & PROFESSIONAL PROFILE

I am a productive, efficient, and reliable and I’m very organized person that is able to handle multiple tasks and work very well within a team or individually. I have excellent interpersonal skills and am bilingual (Creole, French), with the ability to translate both orally and in writing.

Seek the Challenging Position of Home Health Aide

A highly talented Home Health Aide with huge experience in caring for elderly, convalescent, and handicapped persons in home of patients; performing duties for patients, such as changing bed linen, preparing meals, assisting in and out of bed, bathing, dressing, and grooming; and administering oral medications under doctors' orders or direction of nurse

SKILLS PROFILE

-Proficient in Microsoft Word, Excel, Power Point, Email, Social Networking, etc.

-Knowledgeable in customer service

-More than eight years experience as Home Health Aides.

-Superb ability to work independently and great dependability.

-Strong ability to learn new tasks and make decisions easily.

-Excellent oral communication skills.

-Excellent listening skills.

-Excellent eye - hand coordination.

-Uncommon ability to observe and make accurate records.

-Sound ability to move about freely and to do light to medium lifting.

-Profound ability to work with a wide diversity of patients.

-Remarkable ability to motivate patients to follow prescribed treatment.

-Uncommon sense of flexibility and the ability to improvise.

EMPLOYMENT HISTORY

Jcpenney,

Customer services associate

Sale support team

4/25/2014

801 N Congress Ave, Boynton Beach Mall fl

-Handle incoming calls.

-Process credit card and transactions.

-Perform data entry.

Home Health Aide

3/10/2014

West palm beach Fl

-Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide.

-Change dressings.

-Check patients' pulse, temperature and respiration.

-Direct patients in simple prescribed exercises and in the use of braces and artificial limbs.

-Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager.

-Massage patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation.

-Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

-Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.

-Care for children who are disabled or who have sick or disabled parents.

-Change bed linens, wash and iron patients' laundry, and clean patients' quarters.

-Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert.

-Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.

-Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets.

-Provide patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability or illness.

Wendy’s

1/17/2015

West Palm Beach 6790 Okeechobee Boulevard,

- Fast Food Cook

-Cashier, helping customers

EDUCATION

-Palm Beach State College August 2014- Present

-A.A Nursing RN

-Royal Palm Beach community High School May 2010-2014

H.S Diploma

Reference

Available upon request



Contact this candidate