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Customer Service Administrative Assistant

Location:
Denver, CO
Posted:
June 18, 2015

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Resume:

BARBARA HATCHER

**** ******* ***** 918-***-**** Loveland, CO 80538 acqa41@r.postjobfree.com

Objective...

Seeking a role with a leading organization that will allow me to transfer my planning, coordination, communications and customer service skills to a position requiring public relations, rapport building and record keeping skills while contributing to overall organizational goals

Summary of Qualifications...

Broad-based administrative experience in multiple business environments, with a proven record for accurately tracking information, communicating with decision makers, performing accounting functions, preparing status reports, establishing priorities and achieving pre-determined goals:

- Office Administration - Technical Reporting

- Administration

- Project Coordination - Vendor Relations

- Problem Solving

- Policies & Procedures - Coordination

- Inventory Control

Strong communication and relationship building skills necessary for working with customers, collecting information and preparing reports for the decision making process

Multitasking with the ability to oversee projects, establish priorities, delegate activities and achieve results in a deadline driven, customer-focused arena

Skilled in managing change and redirecting people and resources

Computer skills: MS Office (Word, Excel, Outlook)

Education...

Wichita Business School – Wichita, KS

Professional Experience...

Aberdeen Dynamics LLC – Tulsa, OK

1997 – Present

Office Manager/Administrative Assistant – CEO, President

Created a new program to charge off incoming freight on customer invoices, once the

program was approved and implemented it resulted in collecting $750,000 in additional

monies the first year

Member of Inventory Reduction Committee - Committee of 8 management employees

whose job is to reduce $2.2 million of old or slow moving inventory

Expeditor-Expedite the flow of material from vendors to make sure they are received within

the timeframe needed

Receiving Department - Troubleshoot any problems involving damaged products, file

freight claims if needed, and contact vendors about shortages or other problems with their

shipment

Aberdeen Employee Response Team- Trained in CPR & portable defibrillator (AED), stock

and maintain First Aid Kits throughout the property

Perform HR activities of New Employee Orientation, maintain Training Materials, and

introducing new team members to the layout of operations

Event Planner- Annual ESOP meeting for 170 employees, plan venue, t-shirt order, dinner,

prizes, hire entertainment and give presentation to employees during giveaway. 7th year

PROFILE

Effective Communications Skills... Dedicated...Critical Thinker...Organized...Responsible... Quality-Driven...Intelligent...Ethical...Self Starter...Team Player...



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