Hans Croukamp

604-***-****

604-***-**** acqa1c@r.postjobfree.com

General Manager ~ Operations Director

My experience in developing and implementing strategic initiatives, developing the tools for growth and factual time monitoring and drive performance towards corporate goals and ensuring the systems and resources are in place to achieve corporate objectives.

I have extensive international experience, multi site expertise, working experience with different cultures, with insight and in-depth understanding of the global environment in which we conduct business.

CORE COMPETENCIES:

Organizational Planning

Strategic Vision and Corporate Directional Planning

Evaluate and Control Business processes

Leadership and Establishment of major departments, and associated senior staffing.

Formulate Policies and Procedures

High Volume Manufacturing

Global Multi Plant-Multi Culture Management

Professional Expertise

Cove Tops LTD Burnaby 2010 to Present

Entrepreneurial private companies (Cove Tops Ltd, Lakewood Industries, and Flash Cove Manufacturing) with activities in the following: As one of the largest cabinet door manufacturers in Western Canada, generate industry leading products for single/multi residential developments, commercial, institutional products, closet organizers and store fixtures, and laminate counter tops. Cove tops is the leader in this industry and is recognized as the supplier of choice, Cove tops supply retail, installation, and project management services and dealer distribution. The group has 40 Union and non-union employees. With sales in Canada the US, and as far-afield as Hawaii and Alaska.

GM/COO

Directly reported to owners: General Responsibilities:

Establish objectives for the company and formulated and approved policies and programs.

Authorized and organized the establishment of major departments and associated senior staff positions. Allocated material, human and financial resources to implement company policies and programs.

Established financial and administrative controls.

Formulated and approved promotional campaigns.

Approved overall personnel planning, Selected middle managers, directors and other executive staff.

Co-ordinated the work of regions, divisions and departments.

Represented the company, and/or delegate representatives to act on behalf of the company, in negotiations or other official functions.

Implemented a distribution network that increased revenue 40% in first year.

Introduced a new information system (ERP/MRP) that provided real time data, production tracking and KPI dashboards that increased sales, and decreased resource utilization, that led to a two day production cycle saving.

Added two additional revenue stream product lines, with 3D Thermo foil capability (40% increase in sales).

Added equipment with streamlined automated capability, increased production output 50%, decreased manufacturing cost considerably and had a ROI of less than 3 years.

Nordstar/WK Corporation, Port Kells, BC Canada 2008 to 2010.

Specializing in cabinet manufacturing, design, supply and installation for multi-family and condominium developments in western North America, employing cutting-edge technology and quality products and services. Offering value-engineering, highly customizable, globally-sourced products. With 100,000 square feet of advanced manufacturing space, Nordstar cabinets are German engineered and Canadian made. Whenever possible, we utilize local product to support our industry at home and reduce manufacturing lead times. Nordstar is capable of high-volume production with highly customized, individual client specifications and schedules. Offering innovative operating and site communication procedures. The group employs 170-200 non-union and union employees, sales of $30 - $50M. Sales offices in Canada BC., Alberta, Calgary, Edmonton, and San Diego.

GM

Directly reported to owners: Optimization of operations in the departments of the firm, information technology, marketing, sales, customer service, account management, manufacturing and operations, and installation and project management, monitoring the working of all departments. Communicating and Informing department heads on annual operating plan, and informed direct reports in-depth details of projected results, implemented strategies to achieve required results, adhered to deadlines, analyzed risks, prepared budgets, and allocation of resources, monitored the annual performance of each operational unit, and mandated corrective actions wherever necessary. Advised management on key changes in the planning of pivotal business strategies and decisions. Strategic planning to achieve the organization's objectives, developed the financial budget by considering the short-term and long-term goals of the organization. Generated growth opportunities for the business. Developed a result-oriented approach whilst implementing innovative ideas. Developed, and improved, strategies and policies. Ensured that all the activities complied with legal regulations, ethics and policies.

Secured 90% of the Condominium residential market in Alberta through negotiations, quality initiatives, and performance in a down turned market.

Decreased inventory through creating a critical material path document that aided in vendor negotiations and implementing JIT practices, saved 6% of material cost.

Implemented efficiency processes and safety practices, management training and participation.

Improved management-labor relations.

Rebuilt lender rapport, at a considerable diminution in interest rates.

Set up a network with the Canadian Export Division that helped secure opportunities in export markets.

Maintained employee morale and motivation despite employee downsizing.

Zeroloc, Kingspan, Langley BC, Brantford Ontario 2005 to 2008 Insulated Metal Wall Panels, Roof Panels, and Industrial Cold Storage, providing aesthetically pleasing, energy efficient, cost-effective building envelope solutions serving the architectural, commercial & industrial and cold storage markets. Products feature superior assembled R-value, air tightness, and exceptional moisture and vapor drive management. Manufactured from materials, such as insulated steel and insulated aluminum panels, and stainless steel. Cold storage supply chain solutions including the manufacturing of insulated cold storage panel systems for walls and roofs and Insulated Doors. The diverse product line offers blast freezers to pharmaceutical stability rooms. And can be applied to atmospheric controlled environments, designed to fit the needs of any thermally controlled building envelope. The Insulated panel group employs 250 plus union and non-union employees, Sales north of $120 M. North America wide with sales offices in all major territories, 5 manufacturing facilities in North America and Canada

GM/Senior Operations Director

Responsible for the day to day operations for Langley BC. and Brantford Ontario manufacturing plants, Ensured that all financial targets where met with regards to:- Revenue and Cost Control, Ensured that the business was operated to the highest standards in line with the mission statement and values, Ensuring that all departments operated within agreed budgets and achieve agreed targets, Implement systems for tracking production output, health and safety, and quality control (KPI'S) Ensure each department operated in compliance with all legal requirements, ensured H.R procedures were followed in each department. And pro-actively developed subordinates. Conducted appraisals for all direct reports on a bi-annual basis. Complied with statutory and legal requirements for Health and Safety, Fire, Licensing, ensured that yield management is actively practiced to ensure the optimum revenue from the product. Managed manufacturing plants, all project management, outside installation projects, and material purchasing.

Managed the relocation of Zero-Loc’s production facility from Richmond, BC to Langley, BC with minimum production disruption, below budget and on time.

Significantly increased production efficiency in both factories through new scheduling procedures and techniques as well as more efficient set-up and usage of production equipment.

Successfully managed large inventories and negotiated best pricing for most commonly used raw materials such as pre painted steel, and expanded polystyrene.

Successfully negotiated current Union collective agreements with positive results for both Zero-Loc Langley and Brantford factories.

Managed the set-up and commissioning of new factory equipment including a new panel machine and a new expanded polystyrene bead pre-expander.

Managed a mandated reduction in Zero-Loc’s workforce, without sacrificing product quality, lead times, or customer satisfaction.

1.Okanagan RV, Manufacturing Plant Manager,, 2004 to 2005

One Year Contract position hired as consultant

2.Starline Windows, Senior Project Manager, 2001 to 2004

3.K&M Industries, General Manager, 1990 to 2001

4.Tyler Refrigeration, Technical Manager, Production Manager, 1978 to 1990

5.TSTC Services Heavy equipment manufacturing and Logistics Military 1975 to 1986

Education

Management Advancement Program, general management certificate program NQF

Equivalent to an honors level degree

Groups and Associations.

Wits Business School Alumni

Operational Excellence

Global Operating Excellence

Global Manufacturing Executive Forum

http://ca.linkedin.com/pub/hans-croukamp-1300-contacts/a/687/801

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