Customer Service Manager

CHANDRAVADAN SHAH

**** *** ***** **. *******, NC-27607 *****************@*****.*** 913-***-**** Summary:

Experience in “Banking Sector”: 30 years

Areas of interest include Customer Service, Marketing, Sales, Accounting, Entry Level, Back end and front end job, Banking, store keeper, product

Managed 40 people at Manager Level

Excellent interpersonal skills, ability to work well with others, in both supervisory or development staff roles

Excellent written and verbal communication skills

Strong background in mentoring, knowledge sharing and programming Education:

Bachelor of Commerce in Banking May 1983

Maharaja Sayajirao University, Vadodara, India GPA 3.6 Skill Set:

Strong knowledge of markets and stocks, Communicated with stock brokers via telephone and email Loan disbursement, Fund management, Loan recovery

Preparation of Profit and Loss Account, Bank Reconciliation Preparation and submission of Returns, Fund Management Writing Loan Ledger, calculation of interest and watch over timely recovery of loan installment and interest Issue of FD receipt, payment of interest, payment of due interest and principle Record Keeping, Machines Operation, Labeling and packaging, Raw Materials Processing, Preventive Maintenance, Quality Control

Professional Experience:

1. Budget Inn Apr 2015 till date

As a Manager at Front Desk

2. Stock Market trader at Associated Power Structures Pvt Ltd Jan 2015 - Apr 2015 Work in markets and stocks and communicate with stock brokers via telephone and email 3. Ahmadabad Mercantile Co-Op. Bank LTD Mar 2004 - Apr 2013 Preparation of Profit and Loss Account, Bank Reconciliation 4. Factory Worker (India – Gujarat) Mar 2001 - Feb 2004 Pack non-defective biscuits

Seal the biscuit packets through sealing machine

Label and pack goods

Inspect finished goods for quality assurance

5. Vepar Vikas Co-Op Bank LTD. Aug 1983 - Feb 2001 As a Manager, Accountant Department and Loan and Advanced Department Awards:

1) Appraisal of Credit and recovery procedure in Co-Op. Bank. 2) Recovery through Legal Procedure.

3) Aptech certified web designer and advance concepts of Information Technology. 4) Aptech certified Visual programmer in Diploma in System Management.

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