Customer Service Manager

MEETA SHAH

**** *** ***** **. *******, NC-***** *****************@*****.*** 913-***-****

Summary:

Experience in Banking Sector for several years

Areas of interest include Customer Service, Marketing, Sales, Accounting, Entry Level, Back end and front end job, Banking, store keeper, product

Managed several people at Manager Level

Excellent interpersonal skills, ability to work well with others, in both supervisory or development staff roles

Excellent written and verbal communication skills

Strong background in mentoring, knowledge sharing, and programming Education:

Bachelor of Commerce May 1983

Maharaja Sayajirao University, Vadodara, India GPA 3.5 Skill Set:

Bank Reconciliation

Preparation and submission of Returns

Fund Management

Writing Loan Ledger, calculation of interest and watch over timely recovery of loan installment and interest Issue of FD receipt, payment of interest, payment of due interest and principle Knowledge and skills to design and make jewelry of excellent quality Pack non-defective biscuits, Accurate, Good communication skills, tolerant, Familiar with different kinds of products manufactured in the factory

Possess basic math skills, responsible, quick and alert Professional Experience:

1. Budget Inn Apr 2015 till date

As a Cashier at Front Desk

2. Helper at Kalyan Jewelers (India – Gujarat) Apr 2013 - Feb 2015

Full knowledge of Gold, Silver and Gem Jewelry handmade and machine jewelry

Understood market trends, product development lead times, and the working components of jewelry production. 3. Assistant Sagar Restaurant Manager (India – Gujarat) Mar 2001 - Mar 2013

Analyzed inventory daily and made par sheets for A.M. and P.M. shifts.

Maintained a production line that was set up to be proficient.

Helped ensure catering orders were produced and distributed in a timely manner. 4. Factory Worker (India – Gujarat) Jan 1999 - Feb 2001

Pack non-defective biscuits

Seal the biscuit packets through sealing machine

Controlled the whole procedure of production

Maintained the production unit by appropriate cleaning and sanitizing

Kept an eye on feeding and running the machines

Ensured the quality of the end products

Die cutter, Pallet soft biscuit machinery

5. Vepar Vikas Clerk (India – Gujarat) Jan 1983 - Nov 1983

Audit customer bank accounts

General customer service

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