Management Manager

EXPERIENCE AND QUALIFICATIONS

LEADERSHIP AND MANAGEMENT

A leader experienced in building strong, engaged teams and creating a team environment which promotes both individual initiative and teamwork

Experience in numerous facets of the business environment including but not limited to strategy, planning, business analysis and business intelligence, competitive and market intelligence

Successful at bridging strategy and operations in order to develop actionable recommendations, launch new products and business models, and manage existing lines of business

Able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members

PLANNING AND PERFORMANCE MANAGEMENT

• Over seven years of experience in facilitating executive level cross-functional collaboration and integrated planning sessions to develop divisional strategic, financial, and operating plans

• Successful at developing and operationalizing planning and performance management frameworks through sound change management and communication skills

• Developed and implemented an adaptive planning framework. The framework unifies operational and capital expenses, and revenue implications of tactics and implementation plans, and links results to strategies, goals and corporate values

• Expertise in the development of relevant and measurable Key Performance Indicators (KPIs) and monitoring and controlling results in order to identify gaps to desired outcomes and engage in corrective and preventative action

• Experienced in organizational diagnosis and the design and facilitation of large scale strategic improvements

FINANCIAL MANAGEMENT

• Experienced in financial planning, management and controls

• Adept at financial reporting and the creation of rolling forecasts for projects and business units

• Proficient in managing the complete accounting cycle

PROJECT MANAGEMENT

• Certified Project Management Professional (PMP) with over 10 years of project management experience

• Expertise in Project Portfolio Management (PPM) processes and governance best practices

EDUCATION

RYERSON UNIVERSITY 2010 - 2012

Master of Business Administration (MBA)

GMAT Score: 760 / 99th percentile; 4.0 GPA

GEORGE BROWN COLLEGE 2007

Strategic Relationship Management Post-Graduate Certificate

UNIVERSITY OF TORONTO 2000 - 2005

Bachelor of Commerce (B. Comm.)

Specialist of Commerce and Finance, Major in Economics

MEMBERSHIPS AND GROUPS

MENSA SOCIETY 2013 – present

PROJECT MANAGEMENT INSTITUTE – Project Management Professional (PMP) 2013 – present

SELECT WORK HISTORY

BELL BUSINESS MARKETS

Senior Manager, PMO Shared Services 2014 – present

Provide leadership, coaching, and performance feedback to team members, develop objectives and training plans

Develop and implement financial and performance management solutions to monitor and control client-facing projects' profitability

Recommend and implement changes to internal tools to improve project implementation and financial management

Responsible for developing / updating Project Portfolio Management (PPM) processes and governance to improve financial performance

Provide financial management for high-profile, strategic projects ($200M+ TCV) to bring financial performance back in line with business case; develop models and templates to enable Project Managers (PMs) to perform Financial Management independently

Conduct internal quality audits related to ISO 9000 certification

REGIONAL MUNICIPALITY OF PEEL

Project Manager – Strategic Initiatives (Corporate Services) 2013 – 2014

Lead consultant in departmental structure review and associated transformation change program to transition the Real Property Asset Management (RPAM) division to a matrix shared services provider; provide input to and integrate with transformation team

Define roles and responsibilities, identify required core competencies, and address skill and training gaps for a division of approximately 130 Full Time Employees (FTEs)

Implement the restructure of the Energy and Environmental Management team, and lead the team through the design and implementation of governance, processes, and decision-making and performance management frameworks

Change management lead for the Real Property Asset Management (RPAM) division; develop and implement cultural change programs to increase adoption of strategic initiatives and improvements

Research, interpret and implement organizational models, governance, processes and continuous improvements

Deliver strategic initiatives as required within a highly complex, multi-stakeholder environment

MTS ALLSTREAM

Business Planning & Financial Manager (Marketing - Strategy, Planning & Analysis) 2011 – 2013

Provided daily guidance to Analysts and Project Coordinators

Responsible for designing, implementing, managing and facilitating the divisional planning process and governance, which results in the development of strategic, financial, operating and implementation plans for the cross-functional teams

Developed and implemented an adaptive planning framework, which combines improved planning and performance management processes with strategic and operational dashboards / Key Performance Indicators (KPIs) used to monitor and control progress against plan

Managed and controlled the Marketing capital (approximately $20M) and operational (approximately $25M) expenses, and worked with Finance to monitor and control revenue results (approximately $1B), identify gaps to plan, and engage in corrective and preventative action

Responsible for operational reports to monitor progress against key performance drivers, Board and Executive Management reports, and Investor Relations communications

Engaged in financial analysis, competitive and business intelligence (analytics) activities to identify internal and external risks and opportunities, and develop actionable strategies and tactics

Key participant in strategic initiatives (e.g. Marketing prime for transition away from parent company MTS; analysis, evaluation and development of product- and customer-specific strategies)

Team Lead, Marketing Project Management 2007 – 2010

Provided leadership, coaching, and performance feedback to team members, developed objectives and training plans

Responsible for managing and facilitating the business and capital planning processes

Monitored and controlled the Marketing programs and associated budget (approximately $35M)

Responsible for Project Portfolio Management (PPM) processes, governance and execution within a hybrid Marketing Project Management Office (PMO)

Delivered New Product Introduction (NPI) projects

ZEBRANO LIFE STYLE SOLUTIONS

Manager, Operations and Accounting 2006

Accountant 2004 – 2006

Developed annual plans; managed the concierge team’s performance to meet and exceed monthly margin targets

Managed all office functions and processed the complete accounting cycle

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