Sales Customer Service

Darrell N. Punch

**** **** *****, *******, ***** Carolina 28601

Phone: 828-***-**** Email: *********@*****.***

www.linkedin.com/in/darrellpunch Skype: darrell.punch

Senior Regional Sales Director

A “hunter’s mentality” with a strong desire and ability to seek, generate, and acquire new sales opportunities combined with an entrepreneurial drive to increase gains in revenue, market share, and profit performance.

Sales Leadership

Territory Management

B2B / B2C Sales 20+ Years

Contract Negotiations

RFP / RFQ / RFI

Account Management

Sales Planning and Forecasting

New Business Development

Strategic Planning

Consultative Sales

Public Relations

Customer Service

Sales Leadership, Managing Southeast Geographical Territory

Dynamic 20+ years senior sales professional in sales and marketing career delivering cutting-edge state of the art technology in software and hardware. Consistently achieved strong record of outperforming sales quotas, developing new business, and strengthening customer relationships. Expert presenter, tactful negotiator, and communicator able to forge solid relationships with strategic partners and build consensus across multiple organizational levels. Entrepreneurial zeal and drive with technology know-how to uncover customer’s needs, provide solutions, handle objections and close sales. Strong management career providing leadership, focused mission building, and strategic planning to excel and deliver.

P R O F E S S I O N A L E X P E R I E N C E

ITC Systems, St. Louis, Missouri 2004 – 2015

Director of Sales – Southeast USA

Recruited to achieve revenue targets for all direct sales pertaining to software and hardware transaction control systems and solutions in the Southeast region to colleges, libraries, government facilities, and private corporations. Establish dealer and VAR channels to promote company’s products and services and to enhance strategy objectives.

Revived struggling territory from $350,000 to over $750,000 of revenue sales for 10 years and over 1,250,000 for top sale year

Aggressively grew sales revenue with channel clients by 100% in second year

Achieved Highest Top Sales Award for all Directors of Sales in North America of company for 2 years

Instrumental in securing the second largest OEM account for company

Targeted and penetrated a major account that purchased over $450,000 in one year

Successfully managed and grew southeastern U.S. region increasing partner and VAR recruitment by 150%

Led all internal and external project management activities for new development projects

Generated and was influential in new product development for one channel of company

Collaborate with technicians, engineers, and contractors to implement effective strategies to better meet client requirements and increase sales and market share

Supervise inside sales staff while coordinating technical personnel for installation and training at client’s locations

Generate contract negotiations, consultation for solutions, powerpoint presentations, webinars, RFP’s, statements of work, site surveys, development requests, trade shows and conference meetings with customer base

Partnered with software companies in print management and door access solutions to strengthen company’s profile

Utilize and have good knowledge of Microsoft Office Software including Word, Outlook, PowerPoint, Excel, and CRM Goldmine, SAP

Copy Service and Supply, Inc., Hickory, NC 1994-2004

Regional Sales Manager-Western NC

Performed all management duties as Hickory Branch Manager for company

Developed and managed a 9 county sales territory and achieved 140% of gross profit quotas for 3 years and a 100% quota for 6 years

Led all internal and external project management activities for western region including product placement, technical strategies, and customer service

Was awarded #1 Highest Percent of Gross Profit and Top Salesman of the Year for 2000-2003

Trained and supervised junior sales representatives assisting them with sales calls, follow –ups, proposals, demos, and closing sales

Attended numerous sales training classes and earned certifications for High Volume Selling Skills, Multifunctional Selling Skills, and Top-down Selling

Paul B. Williams, Inc., Hickory, NC 1986-1994

Major Accounts Manager

Achieved 130% of sales quota for 1989-1993

Effectively managed major account sales initiatives including sales prospecting, client development, project management, and follow through measures to improve profitability

Earned a place on Chairman’s Council for two years and numerous trip awards for outstanding sales performance

N.C. Wildlife Resources Commission, Chapel Hill, NC 1983-1986

Wildlife Enforcement Officer

Enforced game, fish, and boating laws in state of North Carolina and follow up through court prosecutions

E D U C A T I O N / C E R T I F I C A T I O N S

Papercut Professional Certification – St. Louis, Missouri

Major Accounts Sales Training School – Charlotte, NC

Dale Carnegie Sales Course – Charlotte, NC

University of North Carolina, Basic Law School, Chapel Hill, NC

* Basic Law Enforcement Training Certification / Graduated Number One in the Class

Haywood Community College - Clyde, NC

* Associate Degree in Applied Sciences * Dean’s List Graduate

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