Medical Manager

May Chuong

***********@*****.*** (H)510-***-****

Summary:

Over 15+ years of experience as a test operator, assembler and medical devices in the Manufacturing Industry.

Strong team player, independent worker, quick learner and able to work under pressure.

Proficient in Computer Skills like Microsoft Excel, Access, Word .

Professional Experience:

Sigmatron international Inc, Union City, CA, Mar’2014 - present

MRB/RMA repair Coordinator of the Top KLA-Tencor Customer Services:

RMA receiver, dispatcher and resolve RMA data-discrepancy.

Responsible for KLA/GSS & KLA/ISRAEL MRB. Such as LID Assy, Sensor, Piezo AMP, PCA & PCB. Verify RMA#, PO, PN, SN, Rev, warranty, Non-Conformance associated with the PRT or DHL.

Logging into database systems to manage the receiving, storing and moving of parts.

Sending a daily reports to program manger & planner to open shop order and sales order.

Making traveler, repair action report feedback, repairs template, KLA-Tencor repair record, closing order files and screen short issue report. Follow up on pending repair cases for completion.

Creating a weekly report of MRB & RMA activities to program manger, supervisor and manager.

Moving physical samples of failed parts across debug departments and failure analysis labs (external and internal) to assure quick root cause investigations.

Working closely with Program Manager to assure data integrity, accuracy and efficiency in handling of returned parts.

Assure cleanliness, organization and safety of the MRB & RMA receiving and storing area, making this process world class and on parts KLA-Tencor standards.

Dispatched technicians accepted units to debug technicians.

Used eQuality management systems to created FRU labels, open and closing Non-Conformances, incoming test failure symptoms and repair remarks. PID form to ship.

Operated multi windows software to search item lookup, BOM or record, keeps track to customer of the issue, can work side by side to PM, PE, or customer IT help desk and customer requested.

Oncore Manufacturing Services, Fremont CA May’2013 – Dec’2013

High level Assembly Clean room

Assembly a varieties for Medical devices. Such as Hum preys Field Analyzer HFA II, by Carl Zeiss Meditech.

2008T Hem dialysis machine by Fresenius Medical. Perform wire cutting, tiny parts, crimping cable connectors, apply glues, install PC board into the parts, using Microscope to final inspections, and using electronic test equipment, labeling packaging, machine punch hold, inventory, picking parts, MRB, and performed multiple warehouse task such as labeling, packaging, stocking and cycle count.

To processed following the MPI form the database systems.

Utilizes wide range of hand tools such as pliers, crimpers, wire strippers, wrenches,

torque wrenches and crew drivers.

Assembly TVA2020 Fid; Hydrogen Thank fitting; or dual (PID and FID) tube fitting of the Thermo Fisher Scientific Productions.

Built Cell net systems of the (telecommunication Inc).

Built Advanced car diagnostic tools by Snap On products, such as Modis Ultra, Solus Ultra, Ethos Ultra, Verus and Helios units.

Asteel Flash, Inc., Fremont, CA Oct’2012 – Apr’2013

Assembler / PC Boards Final Mechanical of the Tesla Motors electric Vehicles PCB.

To apply the RTV of PCB. Using RTV material SE 9168, loctite, Nozzle, precision Tip, Optimum 55cc, and equipment to space parts. To fillets RTV verity location of 45- 90 deg hitches between components and PC Boards for Assy 1003347, 3416, 399*-****-****, 4805, 4842, 4847, 5487, and 5650.

Performed PC Boards final mechanical of the Tesla Motors electric Vehicles PCBs.

Synnex Corporation Fremont, CA Apr’2008 – Apr’2011

Test Operator / Assembler /FRU Labeling Tech.

Responsible to creates FRU labels of the Server, to approval by the PM, PE, and coordination departments.

Tested and built multi Dothill Server of 2U12, and 2U24. Retrieved Dothill access info, searching info field, keeps track on the BOM and download update on a new filed.

Created run cards, setup W/O, model, project, jobs code and license key.

Used Z6M plus TM printer to created varieties FRU labels of the whole server, and inspection. process new built, rejects, re-built, dekits, DOA, RMA, SB, kept track to the short materials and priority ship lists W/O.

Inspected single W/O, S/N, P/N, and Rev: deviation, FW, quality, and quantity.

Can work side by side with PE, PM, QE, and customer principal quality engineer to solving problems, and other duties, as assignments, or as business needs to required.

Ecycle Company, Fremont, CA Mar’2007 – Apr’2008

Electro Box Build

Built varieties model of servers, such as MSN, Amazon, Yahoo, Orbit, Adventent, Gold Man Sachs, Classic, Youtube, Get co, slide, Iron System.

Installed the cables, mother board, Phantom board, HD, back line and sub-assemblies of the servers.

Flash Electronic, Inc., Fremont, CA Sep’2003 – Feb’2006

Test operator / Box Build

Built/Test of the Pertego Cisco servers. Such as setting Bios, operating systems, installation CD burins script CD, burn-in, run-in, system test, install license key, auto test for model Mars 20, 50, 100E, 200 GC& GCM.

Built and test of the Helius Router Servers.

Setting Bios, lead appliance image test, HD, CPU, mother board, memory-module SCC-board satellite-board, video-board (RF board to connect with the TV), install USB image, software network #1 and #2, tested the key press for the Helius router 4550 model. FQA quality inspection (External), data sweep, QC, QA stamp in the systems, labels to chassis. Identify the S/N P/N, Rev: quality, quantity, logo labels, data entry for a daily record, issue a ship list to the shipping department.

Assisted Downloaded the difference board and SMT functional test.

Quanta Company Fremont, CA Jan’2002 – Jan’2003

Material Controller

Received kit materials from the warehouse. Issue for the varies P/O of the works order.

Perform all reject materials from productions. Prepared RMA documentations to return to vender. Re-order new materials from warehouse, issue back to the productions.

JDSU E-Tek Dyna, San Jose, CA Jan’1999 – 2000

Tested Operator

Tested WDM Device Optical Spectrum Analyzer (OSA), and single devices.

Tested procedures used difference temperatures and ripple, channel isolation, and pure reflect part of OSA

Somnus Medical technologies, Sunnyvale, CA Feb’1998 – Dec’1998

Medical Clean Room Assembly

Experienced with wire sizing, cutting and tinning.

Heated box to shrink tubing.

Used of the Microscope for the assembly, and inspection.

Labeled, and packed electronic test equipment.

LANGUAGES: speaks, red, and write English – Vietnamese – Cantonese and Mandarin.

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