Operations Manager of a 600,000 square foot warehouse with 170 people

Michael Rummer

Home 626-***-**** *** N. Garsden Ave.

Cellular 626-***-**** Covina, CA 91724

********@*********.***

Professional Profile

Seasoned Operations Manager with outstanding leadership, operations administration, process improvement, staff development, and great solution providing abilities. Open, honest, and respected manager who leads by example and is effective at motivating team to achieve outstanding results. High performance hands on leader with expertise in operational excellence process creation and implementation, financial analysis, budgeting, and project management. Exceptional customer service relationship and interpersonal teambuilding skills. Driven leader with passion for excellence with over 23 years of experience.

Career Achievements

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Successfully moved four warehouses from Los Angeles to one warehouse in San Bernardino in three months. Moved over 1,000 truckloads and still maintained service to our stores even though we lost over 70% percent of our staff due to the move.

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Consistently number one in productivity and inventory control numbers of all five warehouses across the United States.

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Driving safety in the warehouse with monthly meetings and discussing in daily start up meetings has allowed us to have over 340 days of accident free work and still going.

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Processing over four million units annually with 35,000 sku's to supply appropriate product to over 181 stores in six states while maintaining the highest customer support rating of the five warehouses as well as the lowest picking error rate.

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Received several awards while serving in the United States Marine Corps during Operation Desert Storm.

Professional Background

Operations Manager 1992 to present

Pep Boys Warehouse San Bernardino, CA

Responsible for managing all aspects of operations for a 600,000 square foot distribution center with 150 person staff with 17 supervisors, managers, and lead persons.

Promoted to General Manager in just six short years with the company.

Cross-trained all personnel on one other position, which improved productivity and staff morale.

Knowledge in radio frequency, EXE wms system, vocollect picking systems, Navis yard system, Genco returns system, Pro Track productivity program, Fed Ex shipping to stores and home, and good knowledge of Microsoft excel, word, and power point.

Responsible for training all associates on Haz Mat communication yearly as well as green team members.

Responsible for all hiring and disciplinary action for all employees and supervisors.

Three years of experience as General Manager from 1998 to 2001. Company cutbacks caused me to go back to position of Operations Manager.

Successfully managed four building in Los Angeles totaling over 600,000 square feet.

Associate engagement is a big part of obtaining ideas and increasing productivity.

Maintained a neat, orderly warehouse to reflect efficiency, organization, cleanliness and assuring compliance with all OSHA/Warehousing regulations.

In charge of maintaining and controlling the 15 million dollar budget for the warehouse.

Experience with Lean or equivalent continuous improvement methodology.

Monitor productivity with all departments on a daily basis to ensure we are hitting our goals.

Strong written and verbal communication skills with the ability to interface with all levels of the organization.

Overtime consistently below 1.5% every year for the whole building.

Maintain and ensure all associate and supervisor reviews are done in a timely manner.

Coaching, training, and developing associates through both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.

United States Marine Corps 1987-1991

Responsible for making sure that all messages with a clearance of Secret or Top Secret were sent out correctly daily through the RIX computer system.

Earned several medals and commendations for various tasks and duties.

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