Customer Service Sales
Resume:
***************@*****.***
KATHERINE E. MARTINEZ
OBJECTIVE
Position in a company that will give me the opportunity to apply my expertise in marketing, management, and customer service in the business field.
QUALIFICATIONS
The Fundamentals of Business to Business Sales
Business to Business Direct Marketing
Microsoft Word
Microsoft Excel
Microsoft Power Point
Windows 7
ISO 9000 Standards Qualifications
Workshop Access Design
Web HTML proficient
CURRENT EMPLOYMENT
Walgreen’s Supervisor, Pearland, TX
Manage Sells Floor
Manage Customer Service Associates
Manage Sells
Multi-task w/ shipment/product onto floor
Assist all calls in Pharmacy
Maintain Inventory
Manage Currency
Maintain E.C.C (Extra Extraordinary Care) for Customers
EXPERIENCE
ASSISTANT MANAGER, STERLING COURT APARTMENTS
March 2012 - Current
Manage property budgets
Control rent concessions
Practice fair housing
Marketing to the public
Leased Tax Credit Apartments
Administrative Applications
Show Property
Affiliated with Tax Credit Documentation
Worked with Section 8 Housing Authority
Asset to Property Manager
LEASING CONSULTANT, GREATER-COASTAL MANAGEMENT
September 2011 – September 2012
Marketing to the public
Leased Tax Credit Apartments
Administrative Applications
Show Property
Affiliated with Tax Credit Documentation
Worked with Section 8 Housing Authority
SALES ASSOCIATE, IBC IN-STORE BANK
May 2011 – September 2011
Promote programs and accounts offered
Blitzed to several establishments promoting IBC* Checking Accounts
Set up accounts for current customers
Set up presentations for the company
Promoted to H-E-B customers
SALES ASSOCIATE, CHARLOTTE RUSSE
March 2011 – May 2011
Promote Charlotte Russe and all the store has to offer
Provide Customer Service
Cashier
Sales Promoter
Fashion Advisee
DISTRICT CLERK, GALVESTON COUNTY COURTHOUSE
August 2010 – October 2010
Organized database that keeps all the files and hearings for the Civil District Courts
Criminal file database administrator using Galveston County administrative software
Scan & tracked court cases that were per-used in day to day business
Court transfer hearings advisor for all civil and judiciary contracts
COM AMBASSADOR, COLLEGE OF THE MAINLAND
March 2010 – September 2010
Student counseling and advisement for the first time freshmen
Assist in registration of degree programs Fafsa, Texas Apply
Web Advisor add/drop scheduler
Distance Education advisee in classes to participate in first year, or online
Help students in future endeavors pertaining to continuing education degree/program/certificate
SALES REPRESENTATIVE, VECTOR MARKETING
April 2010 – May 2010
Advertising for age specific groups and tailored products
Seller and buyer of manufactured goods for the company
Coded and supported the Business Objects (Visual Basic) using in IBASE, ENHANCEMENT, and HUMANA projects
Did required maintenance on (ASP) pages when there were changes needed in layout screens
ACCOUNTANT ASSISTANT, MI-SWACO
August 2008 – August 2009
Entered day to day business info into database
Entered and managed file/invoice storage sections
Organized team events and ticket sales
EDUCATION
CLEAR CREEK HIGH SCHOOL – LEAGUE CITY, TEXAS – HS DIPLOMA
August 2008
GPA: 3.0
Regional Debate Team
High School Debate Team
Independence UNIVERSITY
August 2013
GPA: 2.7
Associate in Accounting for Retail and Property Management
Grand Canyon UNIVERSITY
April 2015
GPA: 3.0
Bachelors in Sociology
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