Manager Sales

Ankur Jain

*E-Mail: *************@*****.*** *Mobile: +91-995*******

Summary

Technical specialist / consultant with experience in installation, administration and troubleshooting of power systems, San and Storage with additional experience in sales and pre-sales activities.

Objectives

To add value to any Organization, to try & work to the best of my ability, having vast knowledge for individual as well as the Growth of the Company.

Hardware

Power System : P4, P5, P6, P7 & P8 (Low & high end machines) with Hardware

management Consoles, Blade Centers and Pure Flex Systems.

Storage: Disk systems (DS3k, DS4k, DS5k, Storwize : v3500, v3700, v5000, v7000), Flash Storage, SVC & tape systems.

SAN: Brocade / Cisco.

Software

AIX, Power-HA (System Mirror) including HA-XD, VIO, GPFS, Flash copy manager, TSM.

Certification:

System P Administrator

Experience

From July08 till Dec14, as technical specialist IBM INDIA PVT. LTD.

Pre-sales and solution support to IBM and customers.

Technical Team Lead (from 2010 till 2014).

Trainer for power systems, SAN and storage (from Dec-2012 till Dec-2014).

Project Manager from 2011 till Dec-2014.

Technical Sales / Pre-sales / Post-sales Manager from Jan-2015 till date Zyne Solutions PVT. LTD.

Duties : Zyne Solutions PVT. LTD.

Services Pre Sales / Sales.

Project Delivery for IBM products.

Duties : IBM INDIA PVT. LTD.

Technical team lead for North India.

Planning, Hardware Installations & troubleshooting for power systems.

OS and software installation & troubleshooting.

Storage implementation & troubleshooting.

Providing Solution support to sales representatives of IBM and customer.

Also have little experience in sales deals.

Project delivery leader.

Role : Zyne Solutions PVT. LTD.

Technical Services specialist This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

Role : IBM INDIA PVT. LTD.

Contract Commercial Manager This role facilitates the management of contract activities to achieve GP and other contract performance targets. Activities may include managing contract performance measurements; measuring performance against plan to optimize profit contribution; applying forecast techniques; ensuring compliance with the terms and conditions of the particular contract involved; managing both internal and external stakeholders; managing risks to the contract's business objectives; and supporting the Project Executive (PE) or Opportunity Owner (OO). This role also provides advisory support to the PE/OO on pre-sales activities and requires knowledge of the customer environment as well as strong relationships with the customer.

Technical Services specialist This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

Technical Expertise

Implementation :

AIX, VIO (Single Dual) with NPIV, Power HA with NFS integration, Storage (Basic, Easy Tier, Flash Copy with Software controlled via Flash Copy Manager, Replication FC/IP), Tivoli Storage Manager, Flash Copy Manager (for ORACLE, SAP with oracle and DB2), GPFS.

Platform Migration :

Storage / SVC based data migration, OS migration within different power servers.

Troubleshooting and Best Practices :

AIX, VIO, Power HA, Storage, Tivoli Storage Manager, Flash Copy Manager, GPFS.

Performance tuning, AIX security, Audits (Power systems, AIX, PowerHA, VIO, mid-

range Storage)

Pre-sales / Architect / consultant :

Solution designing for new systems as per customer requirements.

Solution designing for existing systems as per customer requirements.

HLD and LLD preparations.

Faster and minimum downtime Installation / Migration methods.

Spares / solution selling to customer with IBM sales team.

Training delivered :

AIX Implementation

AIX administration

Power systems Basis

SAN (Brocade / Cisco)

PowerHA Implementation

PowerHA System administration and Troubleshooting

VIO Implementation and Administration

Storage Implementation and Troubleshooting (Entry and Mid-range till V7000)

Flash Copy Manager

Awards

Service excellence : Awarded by IBM customer IDEA for implementation and support

projects.

IBM Lead : Awarded for achieving regional targets in given time frame.

Educational Qualification

　 Secondary (X): (Govt. Boys Senior Secondary School, No.1, M.S. Park) (passed in

2003 with 60.6%)

Senior Secondary (XII) : (Govt. Boys Senior Secondary School, No.1, M.S. Park) (passed in 2005 with 58.4%)

Diploma in Digital Electronics - (New Delhi) (passed in 2008 with 77.4%)

B.Tech (Distance learning, Passing year 2011 : Mark Sheets / Provisional Awaited)

Personal Details

Date of Birth 30 MAY 1987

Sex/Marital Status Male/Single

Nationality Indian

Passport No. H3792129

Strength Team Player, Fast Learning, Hard work and commitment to the Work.

Languages English, Hindi

Address Flat No. A-1, House no. 613, Street no.5, Chander lok, Shahdara, Delhi-93

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