Management Project

Jeffery Medina

Product Service Manager - Wyatt Technology

Moorpark, CA

****.*.******@*****.*** - 805-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Product Service Manager

Wyatt Technology - Goleta, CA - 2013 to Present

Oversee Product Service, Material Review Board, Continual Improvement team, Facilities Plan.

• Controlled budgets and quarterly goals for the department. Forecasted current and future labor demands and staffed accordingly.

• Initiate; lead and champion kaizen and lean efforts. Result - Reduced rework by 45% while supporting an annual increase of 8% in Returned Merchandise Authorization (RMA) activity.

• Provide pro-active support for the Material Review Board team and process. Result - Increased re- conditioned parts usage on high dollar component parts, reducing new component purchases.

• Lead; manage; and develop service department personnel in troubleshooting; continual improvement of serviceability; modification; maintaining and repair of complex analytical instrumentation.

• Re-designed floor layout of service operations area; optimized work flow (driven by takt time) and relocated resources closer to the value stream. Result - Increased product velocity by 25%.

• Develop and manage test capabilities; procedures; processes; workload and serviceability of new products - 6 direct reports; 10 indirect reports.

Sr. Project Management Analyst

The Boeing Company, Commercial Airplane Group - Seattle, WA - 1996 to 2012 Led 10 project engineers on $72M multi-program acquisition plan. Negotiated planning; bid proposal definition; ROI; cost benefit analysis; project cost controls; risk assessment; milestone review and establishment of sustainment of key performance indicators (KPI's) with executive management.

• Key team member of Value Stream Mapping and Network Analysis project. Result - Reduced internal capital planning transactions by 14%.

• Led program review and capital planning meetings across five geographically diverse divisions supporting major; multi-year programs.

Instrumentation Engineering Specialist

• Developed lean pre-flight procedures. Integrated thousands of sensors; transducers; and instrumented parts into the Airborne Data Acquisition Systems (ADAS). Result - Test Aircraft ZA005 achieved the largest amount of flight hours in the shortest amount of time across the entire 787 fleet.

• Planned; designed; data instrumentation requirements (DIR) on 787 fixed wing aircraft systems; software; jet engines; electro-mechanical systems.

• Monitored, troubleshot and repaired instrumentation data systems used to establish 787 flight performance criteria proving engineering concept and theory of design. Provided engineering support of world-wide remote tests in support of program directives.

Sr. Project Management Specialist

• Increased $17M project portfolio throughput by 15% over a six month period using hybrid mix of agile, waterfall and critical chain methods.

• Developed cross-functional organizational collaboration to drive request for quotations (RFQ); proposal

(RFP); basis of estimate; risk assessment; earned value management; project implementation; frequent milestone and project cost control review, presentation and management report out. Result - Saved over $100K on division wide transportation system contract.

Property Management & Asset Specialist

• Managed $200M portfolio of laboratory assets supporting multiple DOD programs. Coordinated inventory audits, software project updates in support of Defense Contract Audit Agency requirements.Verified proposals; procurement plans met DCAA and Defense Contract Management Agency requirements. Managed Import/ Export regulations.Tracked incurred costs, depreciation, surplus, scrap, capital, expense and sales activities. Clearance level - SECRET.

Engineering Technologist

• Recruited back to Boeing Commercial Airplane Group to plan, develop, build, and validate "center of excellence" laboratory at Boeing Field. Result - Full automation of load cell, aircraft scale; and strain gauged aircraft parts testing. Project included hydraulic closed loop servo control; data acquisition; modeling of calibration data and data archival into flight test instrumentation database. Additional parameters supported included temperature, torque, pressure and relative humidity (RH).

• Realized Six-Sigma and Lean methods - promoted; developed; managed and implemented company- wide operation efficiency proposal. Result - Manpower savings of $125K year over year. First year capital cost avoidance exceeded $500K.

• Responsibilities included consulting with engineers and technical staff on developing test engineering equipment and procedures used to streamline aircraft test operations and maintain compliance with AS9100 and ANSI/NCDL Z540.3-2006 QMS compliance.

Engineering Technologist

IBM, Microelectronics Division - Essex Junction, VT - 1995 to 1996 Planned; implemented; preventative maintenance cycles and repaired sub micron wafer production equipment. Maintained process recipes on Chemical Vapor Deposition (CVD) furnaces; photolithography; wet tools; vacuum systems. Measured; planned and implemented lean; kaizen; six sigma strategies throughout the $2.2 B enterprise. Result - Increased wafer production yield ratios by 6%. Manufacturing Engineer

The Boeing Company, Commercial Airplane Group - Renton, WA - 1989 to 1995

• Planned, developed and implemented the moving line production system across the 737 and 757 final assembly production floor. Result – Efforts supported a production rate increase of 33%.

• Key member of process improvement team. Result - Reduced non-conforming parts by 12% through statistical process control (SPC); lean. Inventory exceeded 360,000 items across 1500 global suppliers.

• Optimized production manufacturing operations employing Design of Experiments (DOE); Design for Manufacturability and Assembly (DFMA); Lean; Kaizen; Total Productive Maintenance (TPM) and Total Quality Management (TQM) systems and concepts.

EDUCATION

Master in Business Administration in Project Management, Finance University of Phoenix - Tukwila, WA

Bachelor of Science in Manufacturing Technology

ITT Technical Institute-West Covina

Certificate in Financial Management

Cornell University - Ithaca, NY

Certificate in Project Management

Villanova University - Philadelphia, PA

SKILLS

MS OFFICE (10 years), CATIA v5 (2 years), Microsoft Dynamics CRM (2 years), Project Management (6 years), Cross Functional Team Leadership (10 years), Program Management (7 years), Six Sigma (8 years), Lean Manufacuturing (7 years), Aerospace (19 years), Process Improvement (15 years), Engineering Management (4 years), Test Engineering (12 years)

LINKS

https://www.linkedin.com/in/jefferymedina

ADDITIONAL INFORMATION

AREAS OF EXPERTISE

Lean Manufacturing Principles and Implementation Production Planning Continual Improvement, 6S and Kaizen implementation Positive Change Agent Professional staff and Technician Management Electrical/Mechanical Test fixture design Facility Management (Capability/Tooling/Machinery/Infrastructure) Program/Project Management

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