Customer Service Accounts Payable

SANDRA L. SMITH

**** **** ****** #***

Houston, Texas 77027

Home: 713-***-**** email: *******.********@*****.***

Mobile: 281-***-**** *********@***.***

Accomplished, achievement-driven and results-oriented professional interested in

work in a challenging business environment

EXPERIENCE

ADVANTAGE STAFFING(ON SITE AT AIG) Sept.2012- Feb. 2015

Business Analyst(Federal Readiness/Vendor Governance) – IT Contract Compliance)

• Research IT Contracts, interact with contract owners and vendors to obtain contract risk

information and complete the required federal and management forms. Completed

project ahead of schedule

• Request Contract Risk information of IT vendor contracts by interacting with AIG contract

owners and Vendors via email and phone

• Review IT vendor risk information for completeness – periodic reviews to ensure related

documents are appropriately stored and kept current in Ariba repository

• Monitor and review requests for new contracts and/or renewals, working with

appropriate persons to track necessary documents to execution and close of said contracts

• Maintain/monitor Contracting Tracking File, document file, and L&R IT shared mailbox

• Track status of responses and follow-up as needed

• Scan and upload contracts, SORTS, and supporting documents into online contract

repository – Contracts Ariba Pro

CORPORATE STAFFING (ON SITE AT EXXONMOBIL) March 1999-Dec. 2011

Accounts Payable Specialist/Rate Verification (2006-2011)

• Manage outsourcing contract services at ExxonMobil Corporation which includes a high-volume workload within a dead-line driven environment in two departments.

• Settle contract rate issues with vendors which result in collections of up to four-million dollars per year in overcharges. Facilitate billing vendors and collecting overcharges.

• Hire, train and lead Rate Verification and Match Desk personnel in performance of rate verification and match desk procedures.

• Create and present statistical reports to ExxonMobil high-level Management.

Accounts Payable Team Lead/Rate Verification (2003-2006)

• Train all new personnel in Rate Verification Department.

• Develop guidelines and procedures for department.

• Auditing of invoices –comparison of invoices vs. contracts and purchase orders, utilizing SAP, Ariba, FileNet/Paynet and Excel Spreadsheets.

• Special projects as required.

Accounts Payable Coordinator/Rate Verification 2001-2003)

• Coordination of heavy workload in department.

• Assist in training new personnel.

• Audit of invoices vs. contracts/PO’s and assist in monthly reporting to Management.

Accounts Payable Analyst/Rate Verification (1999-2001)

• Rate verification of invoices comparing contract rates with billed rates utilizing SAP, FileNet/Paynet and contract databases.

• Developed a process for Analysts to work directly with ExxonMobil vendors to settle over/under charges, resulting in a significant time-saving measure for Procurement Staff.

EDUCATION

Texas Tech University, Lubbock, Texas

West Texas A&M, Canyon, Texas

SKILLS

Proficient in Microsoft Office, Ariba Contracts Pro, SAP, Lotus Notes, and Filenet. Experience in procurement, contract administration/compliance, Vendor Governance and customer service.

Direct experience in the contracting process and vendor-level communications.

Possess good written and oral communication skills, self-starter, motivated, with good organizational and reasoning skills, able to set priorities and follow through with assigned tasks with limited supervision, detail oriented, reliable, flexible and adaptive to change.

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