Customer Service Microsoft Office
Resume:
{Position Applied: customer Service}
{2824 Grand Ave, SE, APT#H14}
{Everett, WA, 98201}
This letter is to express my interest in the position listed on CareerBuilder.com. Based on my skills listed below in my resume, I am confident that I would be a great addition to your team.
I am excited about the position and the ability to help your company succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications in more detail and will contact you ASAP.
Sincerely,
{Anaheta Reihani}
ANAHETA REIHANI
2824 Grand Ave, SE, APT#404, Everett, WA, 98201
***-***-****.***********@*****.***
MANAGEMENT/CUSTOMER SERVICE
Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of customer service skills and processes to increase productivity of the team. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.
Core Competencies
Organizational Leadership Project Management HR & Administrative Functions
Quality Assurance Policies and Procedures Implementation Program Management Customer Service Staff Training & Development Establishing and enforcing rules for behavior
Professional Experience
Graphic Designer 2009-Present
Communicate ideas that inspire, inform, or captivate consumers
Developing the overall layout and production design for advertisements, brochures, magazines, and corporate reports.
Developing and building teams
Decision maker on final drafts
Taught portrait and imaginative art paintings to students
Lakemont Academy, Knowledge Learning Centers 4/2013-5/2014
Spearheaded the design and development of progress tracking forms.
Conducted testing and matching children to determine program eligibility requirements.
Organized existing program to match child skills and handled communication with both teachers and parents concerning child’s progress.
Provided additional assessments to address special needs, gifted and talented students.
Key Highlights:
Improved efficiencies to accommodate additional children resulting in increased revenues.
Provided corporate support during change of ownership, which improved business processes.
Developed pre-phonics program to address community needs.
Expanded program to include school-age students requiring additional reinforcement of acquired skills.
Electrolux Corporation 1/2011-9/2011
Bellevue-WA
Established customer relations and created customer profiles
Handled customer queries regarding product and provided resolution to problems brought up by customer
Maintained product knowledge to ensure proper and correct information are divulged to customer to ensure quality on every call
Office Manager Assistant/ Hafez Andishan Pars (Accounting Firm) 3/2008-1/2010
Tehran,Iran
Arranged meetings and schedules
Performed basic office accounting tasks
Finance
Dental Office Asiistant(Dr. Zohre Bashar) 2/2007-3/2008
Tehran-Iran
Managing Office
Customer Care
Helping Dr. as she needed
Ordering and managing supplements
Finance
EDUCATION AND CREDENTIALS
(Program of Study English)
Bachelor of Graphic Design
Tehran Azad University April 2010
Placed in top 15% of class
Honored for placing first in the imaginative arts program
Accounting/Bussiness Consulting
Bellevue College (October 2012)
Accounting/ Social science and Business consulting
Everret College (Peresent)
Computer Skills:
Microsoft Office programs including: Windows, Word, Excel, Power Point, Photoshop, AutoCAD 2000i, Total Map
Personal Skills:
Creative thinker, Reliable, Dependable, organized, excellent team player, fast learner with great communication skills, and will accept new challenges.
REFERENCES
Available upon request
Contact this candidate