Customer Service Medical

Indra DeAyala

Sylmar, CA ***** 818-***-****

***********@*****.***

Summary of Bilingual English/Spanish, Speak, Write and Translate.

Qualifications Computer knowledge Word, Excel, Access, PowerPoint

Internet, Excellent Customer Service, Typing 35 wpm,

Ten key by touch, IDX and Touchworks Fast learner, reliable and outgoing personality.

Work Experience 04-2010-present Self employed

09-2006 - 04-2010 Facey Medical Group

Medical Receptionist Mission Hills, CA

Proficient in IDX and Touchworks.(All script), arriving and checking Patient Insurance eligibility, Updating insurances, making appointments, collecting co- payments., answering phone calls and taking messages for the Doctors.

2-2003/ 4-2003 Primerica Financial Services Office

Assistant San Fernando, CA

Customer Service

Scheduled Physical Exams for Insurance Policy Customers

Alphabetical Filing

Updating daily logs for services provided and products sold

11-2001/ 12-2002 Latin Services/ Capital Realty

Secretary San Fernando, CA

Customer service

Filled INS forms and wrote letters for clients

Helped customers with calls and letters to the IRS

Translated documents from Spanish to English

Education 9-2003/6-2004 Pacoima Skills Center/Mission Comm. Hospital

Medical Secretary Panorama City, CA

Medical Terminology Certificate June 2004

Medical Billing and Coding Certificate June 2004

1996-2001 North Valley Occupational Center Mission Hills, CA

1996 High School Diploma 1999 Computer Operator Software Applications 2001 General Clerk/ Automated Office Procedures. 2001 Computerized Accounting

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