Customer Service Microsoft Office
Resume:
Dazia Austin
*******@*****.***
OBJECTIVE
Obtain a position with a progressive company, utilizing my administrative and customer service skills.
SKILLS AND ABILITIES
Exceptional administrative skills- including (but not limited to) file management, answer multi-lines call, problem solving, and providing departmental assistance.
Excellent Customer Service experience
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
WORK EXPERIENCE
AIG- VALIC EDUCATIONAL SERVICES May 2013 – July 2014
Intern
Houston, TX
Managed post conference reports biweekly, providing feedback to the department President and Vice President.
Answered the Executive’s phones, taking messages and responding when needed
Served as a liaison between students/staff and the department heads, providing feedback and answering questions.
Enrolled employees into coursework, following the proper verification protocol
Prepared course materials for upcoming classes
Organized and distributed incoming mail
Handled outgoing mail including packaging and determining postage.
Supported the department with various special projects.
EDUCATION
Wiley College
Completed coursework towards Biology
Marshall, TX
Oklahoma State University
Completed coursework towards Biology
Stillwater, OK
Booker T. Washington High School
High School Diploma
Houston, TX
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