Healthcare Administration

Rebecca Ott

**** ********** **, **** *****, FL **467

***********@*****.***

LinkedIn: https://www.linkedin.com/in/rebeccaott1

Education

Bachelor of Health Science, Kaplan University, Summa cum Laude

Associate of Applied Science, Kaplan University, Summa cum Laude

Graduate, with honors, U.S. Air Force Medical School

Executive Profile

Successful management of marketing territory and proven results for growth and development

Development and implementation of marketing goals and manage business development teams

Completion of IMPACT Training for medical sales and account management

Fluent in Personal Injury, Workers’ Compensation and insurance plans

Complex knowledge in the areas of claims processing, claims adjudication, HCPCS, ICD-9/ICD-10 and CPT coding, claims resolution, analysis and problem-solving

Recruitment and credentialing of healthcare professionals

Revenue cycle management, collections, AP, inventory control, payroll, benefit administration, insurance contract negotiation, human resource policy compliance, JCAHO, HIPAA, OSHA and medical waste management. Prepare annual cost report for rural health clinics. Ensure CLIA compliance

Oversee patient outcomes/Meaningful Use with the Physician Quality and Reporting System (PQRS)

Prepare business plans, annual budgets, and benchmark reporting

Possess strong leadership qualities, effective communication skills, excellent time management techniques and proven organizational abilities. Conflict and problem resolution

Fluent in Microsoft Office, including Excel, PowerPoint, and Publisher

Notary public

Employment

Feb 1995 – Present President, Practice Solutions of South Florida (formerly West Michigan Practice Solutions). Business development/consulting/project management responsibilities include:

Identifying trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.

Locating potential business deals by contacting potential partners; discovering and exploring opportunities.

Screening potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.

Developing negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.

Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

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Provide evaluation and planning for medical practices in the areas of growth planning, daily practice operations, medical billing and coding, AR/AP, collections, payroll, benefit administration, inventory control, design policies and procedures, create/update employee handbooks, ensure HIPAA compliance, risk management, and OSHA regulations. Upgrade computer systems and assist physicians in their need to expand or build new facilities. Ensure PQRS, ePrescribing, HEDIS, and Meaningful Use for timely reporting. Assist with the planning, implementation, and training of electronic medical records. Perform chart audits to ensure compliance. Recruitment and credentialing of physicians and mid-level providers, and maintaining licensure through the CAQH site.

Jan 2009 – Jul 2012 Administrator, Holland Medi Center, Fowler Chiropractic, Britt Chiropractic, and Occupational Rehab Services, Holland, MI. Manage day to day operations of all facilities. Assist providers in growth planning and implementation. Medical marketing and negotiation of contracts. Manage and train all Medical Assistants and Administrative Medical Assistants. Benefits administration. Planning and implementation of practice management/EMR software. Perform annual HIPAA and OSHA training. Perform all daily billing operations. During my tenure, I was directly responsible for the recovery of over 1.2 million in lost revenue from unpaid Worker’s Compensation and Personal Injury claims. Managed DOT drug testing facility.

May 2009 – Jan 2010 Clinical Editor, Blue Care Network, Grand Rapids, MI. One year contracted position. Designed and launched system to automate appeals inventory, which creates timely and accurate generation, analyzing and payment of claims appeals and inventory. Assisted external providers with claims and questions about their clinical editing appeals. Assist with outside medical marketing and sales to promote new programs to participating medical facilities, both hospitals and physician groups.

Apr 2003 – Sep 2008 Practice Administrator, Hill Family Medicine, Flint, MI. Manage day-to-day operations. Medical coding/billing and medical records management. Marketing and business planning and development to key accounts. Accounts receivable, collections and payroll, using Quickbooks. Manage physician certifications and credentialing. Hire/de-hire. Clinical skills utilized in the areas of patient assessment, phlebotomy/labwork, injections/immunizations, allergy testing and administration of allergy injections. Register immunizations through the MCIR program. EKG/Holter monitor installation, assist with minor surgical procedures and minor treatment for conditions of the eye and skin.

May 1991 – Sep 1996 Medical Specialist, Michigan Air National Guard. Performed flight and annual physicals to military personnel, developed and managed base-wide drug testing program, developed base-wide CPR program and trained personnel. Planned for deployments and ensured for supplies and equipment.

Mar 1981 – May 1990 Medical Specialist, United States Air Force. Rotated throughout hospital every six months into ER, cardiology, pharmacy, allergy and immunology, orthopedics, dermatology, ENT, ophthalmology, lab, oncology/hematology, Ob/Gyn, L&D, and other clinics as assigned. Created and managed base-wide drug testing program. Developed base CPR program. Taught monthly classes in phlebotomy, EKG, OCL splinting/casting,

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x-ray, injections, PFT/spirometry/respiratory fit testing, nebulizer and immunizations. Preceptor to new personnel for orientation and training.

PROFESSIONAL ORGANIZATIONS

President, Northern Palm Beach Chapter of the American Business Women’s Association

Board of Directors & Founding Member, Suits, Stilettos and Lipstick Palm Beach County

Member, National Society of Collegiate Scholars (NSCS)

Member, Golden Key International Honor Society

Member, Medical Group Management Association (MGMA)

Member, Professional Association of Health Care Office Management (PAHCOM)

Member, American Medical Technologists (AMT)

Chair, Alpha Beta Kappa National Honor Society

Member, Kaplan University Student Military Association (KUSMA)

Member, Kaplan University Ambassadors and Leaders Program

Member, Advisory Board, Everest Institute

Member, Advisory Board, Ross Medical Center

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