Customer Service Assistant

Feb **, ****

THETIS TYUS

**** ***** ******, *******, ** 60620

****************@*****.***

TEL: 312-***-****

CAREER OBJECTIVE:

To obtain a position in a safe and secure but friendly environment that will utilize my professional skills I have acquired throughout my career. Share my knowledge and abilities to use my skills for advancement.

PROFESSIONAL EXPERIENCE:

Director

Precious little one's child care July 2010 - 2012

Assistant Director

Kids Network Academy September2014 - August 2015

PITNEY BOWES MANAGEMENT SERVICES June 2007 – present

CUSTOMER SERVICE/RECORD CLERK

Quality controlled life insurance files. Prepare files for indexing and scanning for imaging. Handled e-mail’s requested for insurance files. Answered phones, reviewed death claims and dispatched original documents to clients. Assist supervisor with multiple tasks. Operate various systems verifying health, life, annuity and lapses policies.

A ALL FINANCIAL SERVICES July 2005 – March, 2006

TELLER/CUSTOMER SERVICE 353 W. 79THSTREET

Cash multiple checks, sold license plates, city sticker. Assist customers with paying of unity bills, process transfer car titles, western union, fax/ copies. Also verifies counterfeit checks, issue out government checks

United State Post Office November, 1993 – April, 2005

SALES ASSOCIATE/CUSTOMER SERVICE 433 W. HARRISON STREET

Handled cash transaction, perform audit’s, process mail, accountable items. Open site, monitor lobby. Operated switchboard, faxed copies. Demonstrate strong Computer skills Ms- Microsoft. Lifted up to 70 lbs, performed all tasks assigned in a timely matter. I demonstrated excellence phone service

CHICAGO PARK DISTRICT June 1991 – August, 1992

MEYER PARK/CARE CARE LEADER 7200 S. King Drive

Camp Coordinator directed and supervised children of various age groups. Maintained a fair and firm consistent environment, I was dedicated to my job task, a positive role model, including disciplinary and instructed the children.

STAFF BUILDERS HEALTH CARE SERVICES November, 1985–July, 1990

PAYROLL ASSISTANT/RECEPTIONIST 180 NORTH MICHIGAN

I greeted clients, reviewed new applicants for employment, coordinated training session for employees, filed records, ordered supplies, faxed copies as instructed, supervised six employees, prepared time sheets distributed checks and a part time switchboard operator. Ability to effectively interface at all levels of the organization.

EDUCATION:

OLIVE HARVEY COLLEGE, CHICAGO, IL (2001 – 2006) – SOCIAL STUDIES

The College Of Office Technology, Chicago, IL (2006-Present)-Pending Certificate

Medical Office Assistant

•Medical Terminology

•Anatomy and Physiology

•Computerized Secretarial Skills

•Human Relations/Medical Law Ethics

•Computerized Practice Management

REFERENCES AVAILABLE UPON REQUEST

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