Medical Assistant Customer Service
Resume:
RACHEL L. BUCHANAN
***** ********** **.*MORENO VALLEY, CA 92553*909-***-****
OBJECTIVE: __ Seeking a positon in the Medical Field where I will be able to utilize my skills, experience, education and space to grow in my career.
SPECIAL SKILLS: _ Bilingual (SPANISH), Great Costumer Service, Booking, Phlebotomy Experience, CPR Certified, EKG Experienced, Computer Trained (WORD, MICRO SOFT, 10KEY, WINDOWS, ERS), Public Relations, Tours, Guest & Media Speaker, Blood Drive Event Assistant Coordinator, Preceptor to New staff, Educate Public and Reassured New Donors.
PROFESSIONAL EXPERIENCE: __ Phlebotomist Blood sample collection on all ages, Capillaries collection, Out Patient Service setting and Hospital setting, Blood Banking(Whole blood and Apheresis collections) .
Medical Assistant EKG’s, Injections, Inventory keeping, Blood and Specimens Collection, Biopsies, Patient Treatments and Education, Blood banking screening and registration, Precepting assigned new hires.
Front Office Registration, Eligibilities, Phone Routing, Lab Assistant, Accession Labs, Appointment setting, Translating (Spanish), Referrals, Prior- Authorization and Great Customer Service.
EMPLOYMENT HISTORY: _ 3/2005- 02/2015 LifeStream Blood Bank*Donor Specialist III
11/2004-03/2005 T&T Staffing * Medical Assistant* Donor Specialist
09/2003-11/2004 AeroTeck * Medical Assistant/Data Entry
10/2001-09/2003 Chaparral Medical Group*Medical Assistant, Lab Assistant, Patient Educator, Inventory Keeping, Urgent Care Staff.
03/2001-10/2001 Clinica Medica San Miguel * Medical Assistant, Phlebotomist/Lab Assistant.
09/2000-03/2001 AMMA Family Practice*Medical Assistant, Receptionist.
08/1999-09/2000 D’Mitri Starks M.D.(OB./G.Y.N)* Medical Assistant, Phlebotomist/ Lab Assistant.
EDUCATION:
03/2015-04/2015 Wagner Training Institute*Certified Phlebotomy Technician
06/1998-07/1999 North-West College*Certificate-Medical Assistant
03/1998-06/1998 Mt. San Antonio College* Certificate-Instructional Aide
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