Jessica Pierce

*** **** **** ******

Apt# *R

Brooklyn, New York 11212

Tel: 1-646-***-****

email: acq963@r.postjobfree.com

Objective: Looking for an Adminitrative Position with an organization which will permit me to use my organizational skills completely, and enhance my problem solving and my comminication skills as well.

Experience

Shift Manager October 2008 - Present

New York Skyride (350 Fifth Avenue, Empire State Building)

Conduct a daily “Pow Wow” to motivate staff

Create weekly schedules for staff

Create operational reports

Monitor payroll usage

Create team-building strategies or incentives to motivate the staff

Oversee entire operations during the evening hours

Ensure safety of the staff and guests

Handle all refunds or customer complaints

Maintain good inventory of tickets and cash

Enforce the rules of the company verbally or by disciplinary infraction

Interview potiential candidates for the company as well as terminate

Monitor sales on an hourly basis, there was no set closing time and this helped determine the specific time.

Maintained cleanliness of the facility at all times

Medical Biller April 2005 - October 2008

Westside Pediatrics (New York, NY)

Solely handled all billing pocedures

Generated open claims reports still withing filing limit

Resubmissions on zero payments from insurance companies

Write necessary letters/submits proof of timely filing

Accounts payables/receivables

Post in office/hospital charges

Insurance verifications

Managed office operations during weekends

Answering phones/ scheduling appointments

Assist patients with insurance issues

Collections for self pay accounts

Medical Biller September 1998 - May 2004

Comprehensive Pediatrics (Brooklyn, Ny)

• Started out as a filer and left as medical Biller

Handled all incoming/outgoing mail

Insurance verification

Posted insurance/self pay checks to Quicken

Resubmissions on zero payments from insurance companies

Check and distribute EOB’s to be posted

Investigate zero payments

Handle all medicaid accounts

Train new personnel

Generate old reports with outstanding balances

Submit proof of timely filing or necessary documentation to process old claims

Post in office and hospital charges

Education

Medical Assisting June 2009 - February 2010

Asa College of New York

Skills

* Communication skills * Enforcing rules and regulations

* Problem solving * Microsoft office

* Great customer service * HIPAA certified

* Managing payroll/hours * Food handling certified

* Organized record keeping * Fire guard certified

* Team building * Bilingual: Spanish (conversational)

* Some experience with blood drawing, EKG, and taking blood pressure

References

Khadijah Patrick - Westside Pediatrics

acq963@r.postjobfree.com

212-***-****

• Supervisor

Orville Harris - New York Skyride

acq963@r.postjobfree.com / 646-***-****

• Director of Operations

Sharon Nurse -

718-***-****

• Personal

Kizzy Munro -

347-***-****

• Personal

Contact this candidate