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Customer Service Manufacturing Engineer

Location:
San Francisco, CA
Posted:
August 17, 2015

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Resume:

JEREMY J. BEAN

** ******* **** • Boynton Beach, FL 33436

585-***-****

Email• ********@*****.***

PROFILE

A motivated self-starter that requires little to no supervision, who is focused on continually improving processes and services leading to a higher quality product and continued customer service.

EDUCATION/ CERTIFICATIONS

Shainin Red X (Certification) - 2014

DfLSS Green Belt (Certification) - 2005

Rochester Institute of Technology – AAS May 2004

United States Leadership School – January 1995

United States Air Force Technical Training – March 1991

EXPERIENCE

June 1997 - Present Xerox Corporation, Rochester, NY

Xerographic Engineering Technician ( July 2001- Present)

Senior Lead Technician responsible for writing remanufacturing processes of xerographic modules, the scheduling and preparing of test fixtures, test machines, test materials, and operators for testing on all color and monochrome production machines used in the qualification of remanufactured and domesticated print cartridges. Additional responsibilities include: communicating all test results, root-cause analysis to Test Engineers, Image Quality Technicians and team members. Also delegate work load to junior technicians. Management of the inventory and ordering of spare parts used to reduce machine downtime.

Manufacturing Engineer (July 2000 - July 2001)

Interface daily with suppliers to maintain a constant flow of incoming quality parts. Communicate effectively with Product Evaluation Team/audit lab to maintain a low level defects per hundred made (DPHM) for outgoing field product. Update and maintain all associated quality MBFs. Responsible for the up keep and preventive maintenance of the production line processes and quality tools.

Material/Inventory Control Analyst /OMAF Planner (July 1999 - July 2000)

Responsible for forecasting, building, and adjusting production schedules through Oracle Manufacturing and Finance (OMAF), as well as ticketing finished product for shipment to the field, and maintaining piece part inventory to prevent production line downtime for the Xerox Webster Cartridge Focus Factory.

Production Associate (June 1997 - July 1999)

Team Leader-Responsible for day to day production operations which included: building, inspecting, and packing of ink jet print heads.

November 1990 - February 1997 USAF - Munitions System Specialist - Journeyman

Munitions System Specialist:

All roles and responsibilities related to but not limited to the inspection, maintenance, delivery, receiving, storage, and inventory control of Air Force Munitions Assets and associated equipment.

Responsible for the training of 212 section personnel in Logistical Concepts.

Crew Chief of a 6 person team responsible for storage and inventory of munitions assets valued at $155M

Directed the delivery of 7,500 tons of Precision Guided Munitions in support of 11,000 Operation Provide Comfort Sorties

Achievements:

1995 Maintainer of the Year Award Finalist

1996 Daedal ion Maintenance Award Competition Speaker

Awarded 2 USAF Achievement Medals

Awarded 2 USAF Good Conduct Medals



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