Human Resources Training

Alicia Corcoran 224-***-****

***** * ******** *******, ** 60002 ********@*******.***

Professional Profile

Detail-oriented individual seeks a motivating and challenging position within a fast paced, high energy corporate environment.

Knowledge of the following systems:

Lean/Six Sigma

SAP

Vendor Payment Systems

Accounts Payable

Automated Workflow Distributor (AWD)

Transcend

Microsoft Excel

Microsoft Outlook

Microsoft Publisher

LDRPS

HireRight

Team Site Content Center

Mainframe

WebEx

Lexis Nexis

Microsoft Word

Microsoft PowerPoint

A-Pay

Taleo

SharePoint

Success Factors/Talent Connecy

Smashfly

Employment History

Allstate Insurance Company, Northbrook, Illinois

Human Resources Leadership Talent Acquisition, Senior Associate. June 2014-Present

Work in partnership with recruiters, candidates and internal clients to assist in the executive search process from start to finish.

Involved with various processes within the search function including but not limited to compliance, assisting with business acumen training, system transition and training

Executive onboarding

Executive sourcing

Executive phone screens

Creating Senior Leadership new employee announcements that are circulated company wide

Drug and background

Salary Analysis

Work closely with Senior Leadership team for debrief and status updates

Participate in kick off meetings for new roles

Create position specifications

Reporting and analytics for monthly hire and search inventory

Maintain all invoicing for Leadership Talent Acquisition team

Maintain all travel accounts

Human Resources Service Representative, August 2012-June 2014

Lean project member-New Employee Onboarding Initiative

Member of Talent Acquisition Task Force. Helped to rebuild the current Talent Acquisition Team

Participated on several project teams surrounding operational excellence

Member of the Social Media Strategy Team with the role of Facebook Lead. This team maintains the all career focused handles on Facebook, Twitter, Instagram and Pinterest

Travel coordination

Event planning and coordination

Annual, Quarterly and Monthly compliance SOX auditing

Perform system updates and provide support related to compliance and new hire on boarding process: ID, deployments, software installation, shared drives, team share administration, Outlook distribution

Meeting and calendar coordination for senior leaders and VP of Talent Acquisition

Provide administrative and technical support to team members

Assist in the organization of training

Monitor invoices and process all TA vendor payments

Verify and process enterprise wide all sign on bonuses, employee referral bonuses, and candidate travel reimbursements

Maintain agent referral program for all regions

Maintain all vendor payments

Check requisitions

Senior Claims Handler, March 2011-August 2012

Process Annuity death claims

Outbound calls to agents, clients, attorneys

Death Audit reports

QV/Training Specialist May 2001-March 2011

Quality verification of department’s daily work

Handle high priority customer/agent calls in reference to annuity contracts

New hire training of new employees

Active as a SME in projects for Tax, Compliance, Systems

Desk level and classroom training for employees on new processes

Active in training of our off shore employees

Maintain and update all department job aids as needed

Answer all processing related questions through a central Inforce Training mailbox

Work hand in hand with business partners in other locations to work towards getting common processes and job aids

Communicate all needed information to the Quality team helping to bridge the communication gap.

Assisted in moving all department training documentation to Service Center Desktop

Run weekly training meetings between Illinois and Nebraska

Flagship trainer used to implement and create a department training team for Illinois Inforce Annuities

Condell Medical Center, Libertyville, Illinois

Human Resources Assistant, December 2000-May 2001

Responsible for maintaining employee’s records for life changes as well as all HR related inquiries

Filing of employee documentation

Processing new hire paperwork

Arrangement of new hire orientation dates and attendees

Data collection of information for new applicants

Submission of payroll reports

Education

College

University of Phoenix 2012-Present

Major: Foundations of Business with a concentration in Human Resource Management.

Associates Degree obtained, currently in bachelors program

College of Lake County September 1997-2000 (part-time)

Major: Adult Education

Minor: Business management

High School

Antioch Community High School 1990-1994

Volunteer Work

Chapel of Grayslake 2004-Present

Administrative Assistant for Women’s Large Group Study

Small Group Leader

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