Manager Insurance

Debbie Threatt

**** **** *****, ********, ** ****5

Home: 601-***-**** - Cell: 601-***-****: ********@*****.***

Versatile Office Manager who thrives in dynamic, challenging and fast-paced professional environments. I believe in teamwork to meet and exceed business goals.

•Policy/program development

•Calm under pressure

•Claims analysis and review specialist

•In-depth claims knowledge

•Compensation/payroll

•Personnel records maintenance

•Financial aptitude

•Personal and professional integrity

Work History

Business Office Manager

March 30, 2015 to August 5, 2015

The Oaks Rehabilitation

Billing and collections for Medicare Part A and B, Medicaid, and private insurance for skilled nursing facility services. Keeping up with resident fund account withdrawals, deposits and reconciliations daily, monthly and quarterly. Meeting with families and discussing financial matters and answering questions from residents and families. Making sure financial records are kept up to date and accurate.

Financial Coordinator

August 1, 2014 to January 12, 2015

Watermark Endodontics

Filing insurance and addressing any issues regarding unpaid claims. Collections on all accounts, whether insurance or patient. Doing case reports on a daily basis. Handling phone calls relating to any insurance issues from insurance companies or patients. Preparing estimates for patients for services to be rendered.

Collections Specialist – temporary position

May 2014 to July 2014

Advanced Infusion Solutions

This was a temporary position working collections for commercial insurance claims and then transitioned to Workman’s Compensation Claims also. This was a 90 day assignment.

Liaison/Onsite Representative

February 2013 to January 2014

Advanced Recovery Systems - Jackson/Meridian, MS

In my position with ARS, I was an onsite person in Rush Business Services. My daily routine consisted of answering phone calls for Rush from patients with all types of insurance and private pay. Once needs were determined, I sent correspondence to the appropriate insurance representative with all pertinent information to be able to take care of the patient's needs and concerns. Part of my daily routine also consisted of being available for ARS in any capacity needed.

Patient Account Representative

November 2007 to July 2012

Vital Care - Meridian, MS

In my tenure at Vital Care, I verified patient insurance information and reviewed for accuracy and did preauthorization if needed. I strictly followed all federal and state guidelines for release of information and accurately entered procedure codes, diagnosis codes and patient information into billing software. I completed appeals and filed and submitted claims for all insurance companies. I applied payments, adjustments and denials into medical software. I carefully prepared, reviewed and submitted patient statements. I meticulously tracked and resolved underpayments and performed quality control of the data entry system to verify that claims and payments were posted correctly. I also ran monthly reports to collect any outstanding balances from the insurance companies and any unpaid patient responsibilities.

Office Manager

July 2000 to October 2007

William W. Woods, III, DMD - Meridian, MS

I handled all aspects of the front office, including but not limited to, answering all phone calls, taking care of all patient requests, scheduling appointments, discussing financial arrangements and collecting on outstanding insurance and overdue accounts. I was responsible for checking patients in and then as patients finished, I discussed current and future treatment, along with pre-estimates to insurance and patients to prepare them for the next appointment. I carefully gathered all pertinent information for new patients and verified insurance prior to visits. On a monthly basis, I was responsible for all reports and month end closing. I was also responsible for maintaining daily, monthly and yearly goals and keeping appropriate reports. I was also responsible for keeping the business and tax accounts and reconciling said accounts, in addition to accounts payable, payroll, payroll taxes and quarterly tax estimates. I was also responsible for reporting on overhead costs and profit periodically.

Manager for Dr. Fletcher and Dr. Short/Financial Coordinator

April 1997 to July 2000

North Hills Dental Associates - Meridian, MS

My duties were answering telephones, scheduling appointments for 2 doctors and 3 hygienists. I confirmed all appointments, handled patient information and discussed financial arrangements including treatment plans. In my tenure, I was able to transition the office from paper claims to electronic claim filing. I also initiated monthly accounts receivable reports so past due accounts could be collected on a more consistent basis. I also collected information for staff meetings and presented said information as requested.

Office Manager

December 1994 to May 1997

William W. Woods, III DMD – Meridian, MS

Same as previously listed

Education

Northeast High School 1979 Meridian, MS

Business Courses

Meridian Community College

Meridian, MS

Principles of Accounting

I studied one semester of Principles of Accounting

Multiple Continuing Education Courses in the Dental Field

Personal References

Glenda Barrett Stacy J Salon 601-***-****

Carla Smith Vital Care, Inc. 601-***-****

Professional references available upon request

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