Business Analyst
Resume:
Jesus Ramirez
Romeoville, IL ****6
312-***-**** (cell)
*****.*******@*****.*********:*****.*******@*****.***
mailto:*****.*******@*****.***
mailto:*****.*******@*****.***
SUMMARY
Jesus Ramirez is a bilingual (Spanish) Business Technical Consultant with five years of experience in various sectors of the IT industry. He is a proven leader in the military and private sector with extensive international experience. As a leader, Jesus possesses strong skills to delegate, motivate and guide team members.
SKILLS
●Five years of experience with Iterative project management. SCRUM and Lean methodologies.
●Five years of experience conducting agile & waterfall software development.
●Five years of requirements gathering and elicitation.
●Excellent communication, interpersonal and leadership skills.
●Bilingual (Spanish).
●CRM, Salesforce.
●Enterprise Resource Planning integration and implementation.
●Content Management Systems: WordPress, Joomla, Drupal.
●Enterprise Resource Planning integration and implementation.
●Process Design and Implementation.
●Business processes research, analysis and documentation.
●Project maintenance; task scheduling, resources allocation and milestone analysis
●Strong presentation skills.
●Understanding with a very low learning curve for most processes, software, and procedures.
●Software testing (UAT).
●Transition planning and coordination; Resource planning and allocation; Change management.
●Workflow Designs.
●Interactive Wire framing.
●VLEs, Moodle.
●Jira.
●Knowledge of Transportation Management Systems, Warehouse Management Systems and Supply Management Systems.
●Extensive knowledge of Microsoft Office suite & Visio.
●User training.
●Content Management Systems: WordPress, Joomla, Drupal.
●Cross-functional management.
●Knowledge of Transportation Management Systems, Warehouse Management Systems and Supply Management Systems.
●Developed detailed information architecture specifications for IT projects.
●Comprehensive training and experience with Microsoft Project Management software.
●Strong problem solving skills.
●Working knowledge of Routing Optimization Engines.
●Languages: Ruby on Rails, Java, PHP, HTML, XML.
●Operating Systems: Windows, OSX, Linux, Unix.
●Databases: Access, MySQL, Oracle, SQL.
●Reporting Tools: SSRS & Crystal.
●IBM AS400.
EXPERIENCE
Rök & Ljus, Chicago, IL December 2014 – June 2015
Product Manager
●Oversaw design and development of the company’s website.
●Wrote project charters and business plan.
●Wrote technical specifications and detailed requirements for customized Stripe (e-commerce) implementation.
Fahrenheit Consulting, Chicago, IL September 2014 – December 2014
Systems Analyst
●Gathered and recorded requirements for global IT initiatives
●Captured process flows for baseline products integrations.
●Generated user stories for Salesforce customization.
●Customized Salesforce functionalities and reporting.
●Configured custom Salesforce workflows.
El Tecuan, S.A. de C.V, Chilpancingo Mexico March 2014 – June 2014
Business Consultant
●International project (Mexico): translated company’s documents into English and acted as a liaison for El Tecuan’s international interests.
●Created business plan and executive summary to present to potential investors in the USA.
●Researched and assessed feasibility of expansion into international markets (USA & Europe).
●Analyzed processes and business practices; submitted recommendations to the board of directors.
●Created project charters for change management initiatives
RR Donnelley, Chicago, IL October 2012 – November 2013
Business Analyst / Project Manager (Contract)
●Coordinated & managed systems integrations; conducted gap analysis & data mappings.
●Worked with business users to configure Salesforce implementation and generate custom reports.
●Managed implementations of new modules; SAP Finance & Proprietary.
●Coordinated development, customization, enhancements of Warehouse Management Systems and Freight Management Systems.
●Coordinated efforts for the migration and phasing-out of AS-400 system into industry standard solutions.
●Oversaw development of web application modules to increase supply chain visibility.
●Created custom reports using SRSS & Crystal Reporting.
SaIT Solutions Inc. Chicago, IL July 2011 – September 2012
Consultant – IT Process Re-engineering and Project Management
●Mentored a team of analysts.
●Compiled and analyzed collected data in order to propose suitable solutions.
●Aided vendors in presenting business solution and technology selection.
●Performed systems implementation with smooth transitions between production environments for no latency to services/product offerings.
Clients Served:
oGourmet Gorilla
Oversaw development, customization and integration of an open-source ERP(OpenBravo) system for a multi-million dollar operation.
This project resulted in the enhancement of outdated business processes, streamlining operations and provided the company with the technology to handle the projected growth.
oPlayers Inc, - d/b/a/ BrochureBeast
Wrote Project Charters, Business Plan and the Pricing Matrix
Budgeting and Velocity reports for the development progression of the product
Institute of Cultural Affairs, Chicago, IL April 2010 – August 2010
Systems Engineer
●Gathered customer requirements and wrote technical specifications for technical solution.
●Design and developed infrastructure for custom content management system.
●Project successfully reduced data redundancies within the organization. Streamlined the process for adding new records and provided easy access to documents to all members of the organization.
●Set up servers using PHP and modified code snippets to customize Drupal CMS.
USAF, Multiple Locations August 2005 – August 2009
Services Journeyman
●Handled logistics for escalation of operations.
●Analyzed troop mobilization patterns in order to secure supplies.
●Managed multiple vendor contracts.
EDUCATION
DePaul University, Chicago, IL
Bachelors of Science – Information Systems
Linköping University, Linköping, Sweden & Ecole de Commerce Européenne, Lyon, France
BS, BA Concentrations of:
International Business, Process View on Management & Multicultural Management
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