Customer Service Sales
Resume:
Christina Lopez
Brooklyn, NY *1208
***********@*****.***
Objective: To obtain employment with a company that allows me to easily adapt to their environment and further enhance skills using MS word, Excel, and Power Point.
Work Experience: 4/09-5/09 Imax/ S &D’s Brooklyn, N.Y.
Sales Floor Rep.
Customer service- Greeting guest, informing our guest about the sale priced items.
Fitting room & Shoe Dept. - assign customer to a room or locating the right size for the customer.
Men & Women’s Dept. – upgrading & sale suggesting.
Sale pricing- labeling store items to a decrease price.
Organizing store items- folding, sizing, & sorting.
11/06-1/07 Virgin Mega Store New York, N.Y.
DVD Cashier
Customer services -answering phones, returning/exchanging store items. Cashier, credit card & cash transactions. Computers- searching for customer request.
Organizing-Alphabetically arranging store items, Sale pricing -labeling all store items to a decreased price. Sale suggestions- more items from music or the electronic department.
Open Stand - set up cashier draw with cash & Close Stand- recounting all intake cash transactions
2/05-6/05 Express New York, N.Y.
Sales Cashier
Customer services- register cash/credit card transactions.
Organizing & rearranging Floor display- by putting out clothes on hangers. Placing sale priced items in a new location. Displaying new items on Manicheans
Sale pricing/sale suggestion- informing guest of the new items as well as the sale priced items.
Open greeting guest entering the establishment & Close maintain a clean and organized establishment.
Answering Phones – Taking messages from employees, holding store items for customers, verifying a customer credit.
6/02-3/04 AMC New York, N.Y.
Box Office Cashier
Customer services receive payments by cash, check, credit cards, and vouchers. Providing information and resolving their complaint. Directing customer to the correct theater after purchasing tickets hers, or gift cards. Issue receipts, refunds, credit or change due to customer. Suggesting good movie for a customer to enjoy.
Organizing- maintaining a clean or orderly area as an usher, box office cashier, or concession
Education: 9/97-6/01 Canarsie High School Brooklyn, N.Y.
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