Rita K. Coomes
**** *********** ***** **********, ** 47715 ***********@*****.*** 812-***-****
OBJECTIVE Professional position in a business-related field
SUMMARY Creative problem solver with well-developed critical thinking skills; Active community
volunteer and teammate; Excellent interpersonal communication and customer service skills.
Computer Skills Peachtree Prezi PeopleSoft WorkMarket Word Excel PowerPoint Stars
EDUCATION Master of Science in Public Service Administration Expected May 2016
Bachelor of Science in Global Leadership May 2013
UNIVERSITY OF EVANSVILLE Evansville, IN GPA 3.2
Associate of Applied Science in Business Administration May 2003
INDIANA BUSINESS COLLEGE Evansville, Indiana Dean’s List, Perfect Attendance
Project “Evaluating the Relevance of Grade Point Average for Minors as a Pre-requisite for
Obtaining a Driver’s Learner’s Permit”
• Independently conducted a study associating a GPA with driving ability utilizing data
from 50 undergraduate students
• Analyzed results and delivered a presentation demonstrating professional public speaking
abilities
WORK Team Lead Escalate Marketing Evansville, IN April 2015-Present
EXPERIENCE • Maintained responsibility for the hiring and management of 37 brand ambassadors in
addition to payroll, recaps and a marketing budget based on requisite of sales
• Provided training for numerous employees and additional support as needed
Account Clerk IV Evansville State Hospital Evansville, IN 2013-2015
• Acted as a certified procurement officer for the state with ability to purchase any
necessary goods up to $85,000 and $500,000 with approval
• Managed all patient medical invoices and state dietary account employing extensive
attention to detail
Customer Service Representative Bureau of Motor Vehicles Evansville, IN 2004-2013
• Worked directly with the general public processing titles, registrations, and licenses,
gaining extensive experience with a diverse population
• Implemented the Stars system software from the Boss system for the State of Indiana,
offering additional assistance for colleagues
• Processed applications for applicants with immigration status, demonstrating ability to
work quickly and efficiently
• Interacted with customers on a daily basis, developing effective internal and external
customer service and interpersonal communication skills
ADDITIONAL Administrative Assistant Indiana Business College Evansville, IN 2002-2003
EXPERIENCE Loan Correspondent Personal Finance Company Evansville, IN 2001-2002
COMMUNITY Parishioner/Volunteer Good Shepherd Catholic Church Evansville, IN 2002-Present
INVOLVEMENT • Dedicated numerous hours to fundraising, spiritual incorporation and youth programming
efforts offering reliable support to the organization
President Windsong Indian Woods Homeowners Association 2015-Present
• Led meetings and promoted communication between neighbors to expand organization
reach