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Customer Service, Administrative Assistant

Location:
Atlanta, GA
Posted:
August 14, 2015

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Resume:

Tracy A. White

***** ****** ** *** ***

Triangle, VA 22172

571-***-****

***********@*****.***

JOB OBJECTIVE: Seeking a position as an Administrative professional with a company that offers a vast array of learning opportunities, challenges, and growth potential. PROFESSIONAL EXPERIENCE

Administrative Assistant, Temporary Solutions, Fredericksburg, VA, 11-2005 - 10-2010

• Served as receptionist answering and directing calls and welcomed visitors.

• Prepared and review documents, reports, spreadsheets, presentations.

• Collected and compiled data for specialized reports and presentations.

• Entered, updated, and retrieved text or data from computer files.

• Processed incoming and outgoing mail; prepared or coordinated preparation of mailings including copying, collating, labels, letters, postage and envelopes.

• Scheduled appointments, arranged meetings, and maintained calendars as necessary.

• Made travel arrangements and prepared necessary forms.

• Maintained a high level of confidentiality and security regarding corporate and personnel information and documents.

• Communicated effectively and efficiently orally and in writing with staff and clients.

• Regularly exercised discretion and independent judgment in making decisions regarding projects.

• Supported staff with supply, organizational, and technology requests.

• Maintained time and attendance reports for office. Inventory Specialists, WIS International, Woodbridge, VA, 06-2004 - 12-2005

• Managed Inventory Specialists conducting inventories within department stores;

• Interacted with District/Store Managers concerning procedures, problems and solutions related to the inventory process;

• Motivated and supervised clerks to establish required production, provide a safe working; environment for employees, and ensure smooth operation of inventory; and

• Operated equipment for capturing and processing data, and generated reports for Managers. Clerk, U.S. Postal Service, Merrifield, VA, 02-1995 to 12-2002

• Operated mail processing equipment for sorting and processing large volume of mail; and

• Keyed images of mail pieces to properly sort mail to location. Accounting Technician, Drug Enforcement Administration, Arlington, VA, 06-1991 to 05-1994

• Collected and processed checks payments from doctors under the Controlled Substance Act.

• Microfilmed checks for filing purposes.

• Recorded payments in Cash ledgers and reconciled with printouts to ensure accuracy

• Responsible for performing collection activities on NSF checks Secretary, Department of the Navy, Suitland, Maryland, 03-85 to 06-90

• Responsibilities included answering phone system;

• Collecting, Screening (recording suspense dates) and distributing mail to departments;

• Corresponded with departments to ensure completion of suspense items.

• Prepared training and travel forms (advances & reimbursement), recording appropriation data;

• Served as timekeeper liaison for command;

• Maintained Library of Naval Regulations and requested revisions according to guidelines;

• Entered data using financial management system;

• Established and maintained numerical filing systems in accordance with Naval Regulations;

• Prepared documents ensuring proper formatting and grammar in accordance with Naval Correspondence Manual.

EDUCATION

Strayer University, Woodbridge VA, Received B.S. in Accounting - June 2012 Southern High School, Harwood, MD, graduated - June 1983 OTHER SKILLS AND ABILITIES

• Proficient in MS Office Outlook, Word, Excel, Powerpoint,

• Ability to perform multiple tasks simultaneously

• Extremely motivated and a fast learner.

• A team player with ability to work independently or as part of a group

• The ability to work in a fast-paced, deadline driven environment with little supervision.

• Strong organizational skills

• Pays Attention to Detail

• Excellent oral and written communication skills

• Familiarity with multi line phone systems

• Ability to work with confidential information

• Great Customer service and Data Entry skills

• Excellent typing speed (70 - 75 wpm)

References Available Upon Request



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