Office Manager

WASAN YOUSIF

***** **** **., ******** *******, MI. 48313

Phone 248-***-****

E-mail: ************@*****.***

Office Manager

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Bookkeeping & Payroll

Records Management

Meeting & Event Planning

Inventory Management

Bilingual skills (Arabic, Chaldean)

Experience

Lutheran Social Services of Michigan July 2013 to January 2014

Front Desk Receptionist.

Dr. Saad C. NAAMAN Physician and Rehabilitation Office February 2013 to July 2013

Office administrator and secretary.

Maintaining patient’s medical records.

In contact with Medical Insurance companies and Hospitals.

Following up on patients prescriptions.

Advanced Cosmetic Center January 2011 to June 2013

Repeatedly promoted during this time tenure with Advanced Cosmetics Center, culminating in current responsibility for coordinating all office functions and supervising a team of four administrative professionals.

Laser Tec., 2010 to present

Results:

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

Decreased center expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Saved thousands of dollars in fees and improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house.

Erbil Recycling Factory 2008 - 2009

Receptionist

Highly skilled in greeting visitors and directing them to the right person or section.

Hands-on experience in giving information and answer questions.

Proven record of answering calls and taking messages

Demonstrated ability to deal with phone and email enquiries

Adib Yousif Shaba Financial Advisors & Accountants Office 2003 to 2007

Accounting assistant

Quickly became accounting assistant to the office, office manager and earned a reputation for maintaining a positive

attitude and producing high-quality work.

Education

. Technology University, Iraq- Baghdad ( 1998-2002)

. Bachelor Degree in Chemical Engineering

. Laser Hair Removal Certificate

Certified Laser Hair removal Technician from Lumenis Company (July 29, 2010).

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