Management, Banking and Finance
Resume:
W. KEITH BILLINGS
Centerline MI 48015
**************@*****.***
EDUCATION/PROFESSIONAL DEVELOPMENT
MLO (Mortgage Loan Officer) Certification Class Middleton Real Estate Training School 2012
Mortgage Loan Officer Continuing Education Online (www.universalclass.com) 2010
Relationship Building, Relationship Management Bank of America/Lasalle Banks 2003
B.A. Management Northwood University
A.A. Banking & Finance Northwood University
ACHIEVEMENTS
• Number one in sales, (13 million in mortgages in one calendar year), Bank of America/Laselle Bank
• Manager of the Quarter (of all Michigan U.S. Kmart Corp. retail stores), National Leadership Conference
• First place of 54 teams, National Business Professional’s Entrepreneurship Challenge
• Salesperson of the Month, Six Consecutive Months, ADT Security Corp.
EMPLOYMENT HISTORY
Area Operations Supervisor/Lead Security Officer U.S. Security Associates, USA 2009-present
Mortgage Loan Officer American Lending Solutions Sep-Dec/2012
Business Development Manager Premium Services Incorporated 2010-2011
Property Manager/Administrator 3-Way Management Group 2005-2009
Assistant Branch Manager/Relationship Banker Bank of America/Lasalle Banks 2001-2005
SUMMARY OF EXPERIENCE
General Management/Administration
• Analyzed financial data and controlled multimillion dollar inventory for operational management/efficiencies
• Performed Human Resource Management functions in finance, retail, and security industry
• Motivated employees to perform effectively despite differences in compensation
• Experience in B2B, B2C, and door to door sales to meet goals on a regular basis
• Trained staff and communicated company policies and procedures
• Oversaw property management for 10 unit complexes and over 50 homes in the tri-county area
Marketing/Business Planning
• Analyzed demographics and housing trends to determine optimal locations to purchase/sell/lease real estate
• Built finance partnerships resulting in productive cross-enterprise alliances
Generated leads and originated mortgage loans through auto dialer on a daily basis to meet daily, weekly and
Monthly goals of 4 to 6 deals every month.
Customer Service/Sales
• Conducted equity planners, assisted clients with debt consolidation resulting in increased bank product sales
• Initiated programs to obtain customer feedback; developed/implemented policy accordingly which resulted in increased sales
• Utilized team (‘together each accomplish more’) concept amongst staff which created a customer-friendly
environment
Technical
• Extensive property management experience and knowledge of applicable federal, state, and municipal laws
and regulations
• Originated mortgages, processed loans, and conducted all closings for the bank
• Computer literate Microsoft Office; internet, customized software used in various industries
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