Project Manager Customer Service

Software Engineer / IT Project Manager

Analytical, problem-solving and dedicated Software Engineer / IT Project Manager with 5 years' experience leading small teams, having sound knowledge in the fields of information technology and project management. Proven success building and maintaining 8 Wordpress websites all with PHP customizations. Known for quickly meeting business objectives, while ensuring industry compliant practices are followed.

Core Competencies

Software Engineering

Python, Unix and Windows Scripting

PHP, HTML, JavaScript, and CSS

Jenkins, Git

Java, C/C++

MySQL, Oracle 9i

MS Office 2003/2007/2010, Adobe Suite CS5

Microsoft Windows XP+, Linux Ubuntu 12.04+, Mac OSX

Self-Starter (Showing Initiative And Taking Action)

Good Humored (Remains Calm and in Control Even Under Pressure)

Leadership (Change, Innovation, Building Buy-in)

Effective Communication

Time Management

Teamwork, Adaptability and Resourcefulness.

Professional Experience

Pollards et Filles (Guyana) Ltd, Georgetown Guyana Apr. 2014 – Apr. 2015

Technology Officer

Worked with the CTO building the company's cloud based, global technology platform and software framework.

Architect, design, implement and maintain trade aspect of a trade and risk management financial management cloud app. Used;

AppleScript to automate data export from an accounting package,

Shell scripting and cron to coordinate running of scripts on a schedule

Python programming to parse, clean and create csv files,

SQL to load data to MySQL database.

Macro to import database data into MS Excel

Git and Jenkins to manage and deploy code

Maintained JavaScript web scrapers built with NodeJS and Cheer.io

Manage and maintain technology in the office.

Administered Unix server, installing NodeJS and Jenkins components.

Install configure and code in Eclipse IDE

Skills: Python, Javascript, Shell scripting, database and SQL, Eclipse, Git/Github, Jenkins

Guyana Sugar Corporation - Ogle Guyana Aug. 2011 – Apr. 2014

Analyst Programmer

Worked as part of a team of four maintaining a buggy weekly payroll application

Webmaster for Intranet and Internet websites developed. Tools: Oracle 9i, .Net

Maintain and improve the company's payroll application. Tools: Oracle 9i, Crystal Reports, VB6, Delphi, Customer service

Evaluation of software for introduction into the corporation.

Projects:

Senior and Junior Staff Payroll Development

Analysis and development of a payroll system for the Senior and Junior Staff members of the Corporation. Tools: Lightswitch, VS2012, and MS SQL Server 2012, Team Foundation Enterprise CMS Evaluation, SharePoint 2010 Evaluation, Technology Review. Tools: Interviews, Brainstorming sessions, Demo's, report writing

Four Degrees ICT Consultancy - www.4degrees.biz Jan. 2008 – Apr. 2015

Co-Founder & President

Co-Founded a small ICT consultancy specializing in web development and other IT related projects. Built the company and brand, evaluated client work, built websites and evaluated work performance, project portfolio available at www.4degrees.biz/work-we-did.

Wordpress and Joomla web development with PHP customizations

Projects Include LiveSafeLi.com, RescuePlus.ca, ApprovalStore.ca

Installed and configured Unix/Linux server and development environment.

Inter-American Development Bank - Georgetown, Guyana Sept. 2012 - Sept. 2013

IT / GIS Consultant

As a two time consultant for MapAmericas Project I carried out data correction, data collection and data validation for the MapAmericas platform in Guyana. MapAmericas is a web based visualization tool that is used to show the tangible results of IADB projects via a unique and user-friendly web interface.

Ministry of Health - Georgetown, Guyana Oct. 2008 – Aug. 2011

Manager (Graduate Trainee) Nov. 2010 – Aug. 2011

Put inchager of internet purchases and national competitive tender process. Prepared tender documents for the purchase various medical assets valued in the millions. Evaluated tender proposals to determine the overall best valued proposal amd engaged in contract negotiations

Manager (Trainee) Oct. 2008 – Oct. 2010

On the job training with formal classroom session as part of the Management Development Program.

Education

Master of Science (MS), Project Management, 2016 expected

University for International Coorporation, San José, Costa Rica

Bachelor of Science (BS), Computer Science, 2008

University of Guyana, Turkeyen, Guyana

Certifications

CIW Web Foundations Associate (Internet Business Associate, Site Development Associate, Network Technology Associate)

ITIL v3 Foundations (IT Infrastructure Library)

Project Management: Institute of Commercial Management

Project Leadership: Cornell University Certificate

Small Business Management: Ashworth College Diploma

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