Project Manager

HITESH LONGIYANI

Contact No.: 999-***-****

E-Mail ID: *********@*****.***

An innovative & dedicated professional aiming for senior level assignments as Test Manager with a reputed organization

(Preferred Location: Gurgaon/ Noida/ Pune)

SUMMARY

A technocrat with 9+ Years of IT experience in Software Testing, Quality Assurance, Business Analysis, Project Management, Training & Development, Team Management etc.

Experience in domains like Banking, Travel, Government, Health Care, Power Supply, Forex etc.

Experience in Managing End-to-End Testing activities, suggesting optimal testing solutions, analyzing business & defining test strategies.

Proficient in End-to-End Test planning & implementation as well as project management activities i.e. scope management to estimation techniques and risk analysis to quality management.

Competent in handling Software Testing Life Cycle (STLC) including requirement analysis, test design, system test execution and UAT phase.

Innovative professional certified in ITIL (IT Infrastructure Library), 6 Sigma, CSTE (Certified Software Tester) from QAI (US) and Financial Services Domain (Insurance).

1 Year Working Experience in UK.

Significant experience of working with Customers, Project Managers, Sr. Managers and Technical Teams for securing & executing Testing projects.

Proficient in handling world fame clients like Lloyds Bank (UK), Thomas Cook (UK), HMRC (UK Govt.), Commerz Bank (Germany), GE Money Bank (Sweden) etc.

Accountable for quality service & timely completion of the projects.

A customer-centric professional with a knack for motivating team members for exceeding customer expectations in delivery of committed services.

CORE COMPETENCIES

Initiating new Testing projects, Leading and managing testing phase of the projects, communicating with the client, understanding requirements, preparing test plans, test estimates and requirement specification documents.

Involved in project initiation and reporting w.r.t. testing projects to senior management and stakeholders.

Monitoring testing activities and conducting timely risk assessment & mitigation; managing and providing technical & process level guidance/support to the project team.

Preparing various testing reports, bug reports and progress reports.

Executing cost saving techniques/ measures and modifications to achieve substantial reduction in O&M (Operation & Maintenance) expenditures and work within the budget.

Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of project targets.

ORGANIZATIONAL EXPERIENCE

Mar’13 – May’14: Vospro Technologies, Gurgaon as Test Manager

Jan’06-Dec’12: Accenture, Gurgaon as Test Lead

Result Areas:

Responsible for delivering end to end testing solution to the client.

Managing & leading testing phase of the project.

Responsible for understanding requirements from the clients and briefing it to the respective teams.

Carrying out soft skills training for the team.

Responsible for annual appraisals.

Administering daily project reporting from Test Leads.

Developing test plans, setting the deadlines and tracking the progress of testing phase.

Coordinating with the clients on regular basis.

Estimating testing work & prepare test plan.

Accountable for reviewing and finalizing resource allocation.

Overseeing/ tracking testing projects with respect to the budget, time and quality.

Highlights:

With Vospro Technologies, Gurgaon:

Effectively & efficiently delivered System & UAT Testing phase of SVA project. Project is now live & running successfully. Received appreciation from the client for good quality of the project.

Successfully delivered 3 testing projects in various diversified domains.

With Accenture, UK:

Merit of approving Security Clearance at SC (Security Check) level to work in any UK Government projects (Ref. No. SC07/08-1201); possessing NINO (National Insurance No.) required for working in UK (NINO # SJ476262C).

Received an appreciation from HMRC (UK Govt.) for the quality work.

With Accenture, Hyderabad:

Served as a core team member of Accenture Testing Capability

Functioned as an active member of:

oGPTW (Great Place To Work) Team

oCorporate Citizenship Team

Honored with ACE (Accenture Celebrates Excellence) Award for brilliant work in the project

With Accenture, Gurgaon:

Received Orange Award for brilliant work in the project.

Received Certificate of Appreciation for significant contribution as Functional Area Representative in successful People CMM level 5 re-assessment.

Merit of initiating Testing Services in the G.E. Money Bank project, built a team of 20 resources.

Functioned in G.E. Money Bank Project as Test Lead.

ACADEMIC DETAILS

1999 B.Tech. (Manufacturing Engineering) from Ranchi University, Ranchi

IT SKILLS

Well versed with Quality Center

Well versed with MS Project

TRAININGS

Undergone trainings in:

oAST (Accenture School of Testing)

oQTP

oQuality Center 10.0

oPeer Review

oADM (Accenture Delivery Methodology)

oEstimation

oLeadership Skills for Team Leads

oCoaching in the work place

oManaging Skills for Managers

CERTIFICATIONS

ITIL (IT Infrastructure Library) Certified

6 Sigma Certified

CSTE (Certified Software Tester) from QAI (US)

Financial Services Domain (Insurance) Certified

PERSONAL

Date of Birth: 21st September 1976

Address: 26/3B, Rail-Vihar, Sector-56, Gurgaon

Languages Known: English, Hindi and Punjabi

ANNEXURE

With Vospro Technologies, Gurgaon:

Title: SVA (Supplier Volume Allocation)

Client: Symbio Energy, UK

Period: March’ 13 - May’14

Platform: ASP.Net, MVC 4, Ajax, C#, Windows Service, SQL Server 2008 R2

Role: Test Manager

Team Size: 14 members

Description: SVA (Supplier Volume Allocation) is an online application designed for Symbio Energy (Electricity Supplier in UK). Symbio Energy has taken a green initiative towards electricity generation and distribution in UK. SVA application supports Symbio Energy in handling their CRM, Billing, Accounting and daily routine activities. It keeps their enterprise data synched with government of UK regulatory data service networking. This involves multiple data services and regulatory processes to adhere and consume large volume of data and flows to be integrated with Elexon and MRASCO (Both UK govt. bodies) for data exchange.

Key Result Areas:

Handling overall testing of the project

Preparing test plan and ensuring timely execution of the testing phase

Responsible for ensuring bug free delivery

Involved in gathering of requirements from the client and document them in SRS (Software Requirement Specification)

Highlight: This vast & complex project was successfully tested & made LIVE in a record time of 12 months. The success of this project clearly made a saving of 10,000GBP per month to the clients (Symbio Energy). Previously, this amount was being paid to an external consultant for their product & services.

Title: OTP (Online Trading Platform)

Period: March’13 – May’14

Client: Qualapharma, UK

Platform: ASP.Net, Ajax, C#, WCF, Win Forms, SQL Server 2008 R2

Role: Test Manager

Team Size: 7 members

Description: Organizations trading across Europe continent have a business that involves import & export of medicines among various countries inside Europe. Since the price of medicines in various European countries is very much volatile & inconsistent in nature, hence this medicine trading becomes a profitable business inside Europe. Our client purchases medicines at lower price from one country and sells them at higher price in another country.

This solution OTP (Online Trading Platform) provides client a facility to run their trading business in more & more systematic way.

Title: Logicare

Client: Chemistree, UK

Period: March'13 – May’14

Platform: ASP.Net, MVC 4, Ajax, C#, Windows Service, SQL Server 2008 R2

Team Size: 8 members

Role: Test Manager

Description: Logicare is an online patient care system created for the client Chemistree who is actually a medicine supplier in UK. Logicare handles overall business activities of Chemistree right from the registration of a new patient to the medicines delivery to that patient. It also handles stock-inventory of medicines at supplier’s end. Logicare is fully integrated with the ERP system SAGE also.

Title: Forex

Client: Qualapharma, UK

Period: March’13 – May’14

Platform: ASP.Net, MVC 4, Ajax, C#, Windows Service, SQL Server 2008 R2

Role: Test Manager

Team Size: 7 members

Description: This was an online web application built for the in-house Forex Department. This application was used to keep track of Forward Contracts and Options for Forex transactions.

With Accenture:

Title: GEMB

Client: GE Money Bank, Sweden

Period: May’10 - Dec’12

Platform: Microsoft technology

Tools: Quality Centre (QC) 11.0, QTP 10.0

Role: Test Lead

Description: GEMB was core banking project where various banking applications were developed by Accenture for GE Money Bank. Applications then maintained & supported by our team during production hours. Working on Change/ Enhancement requests was also in scope of our team.

Title: CoBIT

Client: Commerz Bank, Germany

Period: Feb’09-Mar’10

Platform: Microsoft Technology

Tools: MS TFS, QC 9.0, QTP 9.0

Role: Test Lead

Team Size: 6 members

Description: After the fall of Lehman Brothers (US), Government of Germany as a precautionary measure, made it mandatory for all German banks to keep record of all investment related consultations which are given to customers by the bank. CoBIT was a web based application which records all such consultations.

Key Result Areas:

Effectively handled offshore test team.

Responsible for developing test approach & test plan.

Responsible for test data arrangement and test preparation.

Performed requirement analysis, test case reviews and test execution.

Title: Canberra

Client: Thomas Cook, UK

Period: May’08-Feb’09

Platform: Dot Net, Java, C, C++, Power Builder, QC 8.0, QTP 9.0

Team Size: 5 members

Role: Test Lead

Description: Canberra was the project under which various Thomas cook applications were developed, supported and maintained by Accenture. Project also covered any Change or Enhancement Request for any application by the client.

Key Result Areas:

Involved in designing test approach, test plan and test estimation document

Responsible for identifying test scenarios and reviewing smoke & system test cases

Accountable for test execution, logging defects and tracking the defects to closure

Title: MPPC 3.3

Client: UK Government

Period: Feb’07-Apr’08

Work Location: Newcastle, UK

Platform: Java, Sybase

Role: Sr. Test Engineer

Team Size: 30 members

Description: The MPPC (Modernization of PAYE Processes for Customers) project aimed to bring PAYE (Pay as You Earn) processing within the NIRS2 (National Insurance Recording System 2) cluster of applications, by incremental deliveries over several releases. Phase 3 release 3 builds on the proof of concept established in earlier releases for delivering bulk of the main business functionality.

Key Result Areas:

Involved in formulation of test cases from signed off FCDR (Functional and Conceptual Design Report)

Performed peer review of test cases

Effectively logged and reported any issue or doubt found in the FCDR

Conducted knowledge transfer sessions and design reviews as appropriate to the project

Assisted Team Lead in producing BSTP (Business Specified Test Points) coverage report

Effectively prepared detailed sub-cycle documentation during test execution phase which includes test scripts and suitable test data

Prepared, maintained and supervised logs throughout the test execution phase

Reported & evaluated technical or functional issues found in the testing phase

Logged incidents or bugs in the TIR (Test Incident Report)

Liaised with other AND (ASPIRE NIRS2 Development) Teams and business contacts for resolving any issues that arise out of the testing process

Provided information to Team Lead for any issues that may affect the schedule, budget or quality of the product or the testing process

Title: NT4 Eradication

Client: Lloyds TSB Bank, UK

Period: Jan’06-Dec’06

Work Location: London, UK

Platform: VB 6.0, SQL Server 6.5, 7.0, 2000, MS office, VBA, Test Director

Role: Test Analyst

Description: The project was undertaken for the NT4E (NT4 Eradication) program which was to re-platform applications from Windows NT environment to a newer Windows XP desktop and Windows 2003 server environments. The process evolved these phases i.e. Study and discovery phase, Data and Media Collection phase, Detailed Evaluation phase, Re-platform (Remediate / Renovate / Redevelop) phase and finally the Testing, Packaging & Deployment phase.

Key Result Areas:

Performing data and media collection which evolved working with Business/Technical users and gathered business knowledge on applications

Involved in chalking out Data & Media Collection (DMC) reports for the applications

Performed testing for the online applications at different locations of Bank across UK

Effectively prepared Test cases for applications and Detailed Evaluation Report (DER) of the applications

Responsible for concluding peer review of various documents at different stages of the project

Evaluated final test reports prepared by offshore test team

Responsible for handling testing of Data Scrubbing Tool for MS-Access applications

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