Customer Service Sales
Resume:
Veronica Estrada
Phoenix,Arizona 85017
*****************@*****.***
SUMMARY OF QUALIFICATIONS:
Ability to work in a team setting or independently
Excellent leadership, telephone, customer service and people skills
Dependable worker with a spotless attendance and punctuality record
Bi-Lingual fluent in English and Spanish verbal and written
EDUCATION:
Windham School Gatesville, TX
Certificate of Completion May 1995
WORK HISTORY:
Media House Mesa, AZ
Sales Representative March 2012 – May 2012
Delivered prepared sales talks, reading from scripts that describe products or services
Contacted and persuaded potential customers to purchase a product or service
Adjusted sales scripts to better target the needs and interests of specific individuals
Texas Dept. of Human Services Floresville, TX Customer Service Representative November 2011 – February 2012
Addressed incoming phone calls for the company and forwarded them to respective departments and or person
Performed day to day duties as in filing, answering phones, and making copies of documents
White House Café Floresville, TX Kitchen Supervisor November 2010 – October 2011
Supervised and coordinated activities of food preparation, pantry, and kitchen supplies
Planned and participated in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers
PT’s Cafeteria Floresville, TX Cook July 2010 – November 2010
Inspected food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
Season and cook foods according to recipes or personal judgment and experience
CERTIFICATIONS:
Certification of Completion, Job Readiness Training and Financial Literacy Class
San Antonio College, Basic Education and Experienced Forklift Driver
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