Customer Service Forklift Operator

PROFILE

Strong analytical thinker, able to assess complex information quickly

Hardworking, motivated, reliable

Effective communicator (written and verbal)

Delivers results that demonstrate problem solving and timely decision making

Exceptional interpersonal skills and able to work with diverse teams (clients, co-workers and management)

Detailed and result oriented achiever with exemplary follow-through abilities

Adheres to professional and ethical standards

Effectively delivers results independently, in teams, in high pressure and high volume environments

Able to follow directions, very adaptable in different situations

Mechanically and technically inclined, methodical execution, and detailed oriented

EDUCATION

Safety One Mississauga, ON

Forklift Certification 2014

Everest College Mississauga, ON

Computer Programming and Network Support 2009

John Howard Society Muskoka, ON

Food Safety Certificate 2007

T.L. Kennedy Mississauga, ON

Ontario Secondary School Diploma 2000

EMPLOYMENT HISTORY

Service Solutions Mississauga, ON

General Labour 2014 - Present

●Travelled to customer locations to install and move fitness equipment weighing over 200lbs on average

●Efficiently assembled and disassembled fitness equipment in a safe a professional manner

●Loaded and unloaded the work truck, utilizing dollies, forklift and manual labour

●Worked with clients to analyze their needs as not to disrupt their business

●Operated the 26 ft work truck to install equipment all over the GTA and surrounding areas

Integrated Health Concepts/SOS Ink & Toner Milton, ON

Crew Chief 2012 - Present

●Installed fitness equipment for various fitness facilities throughout the GTA

●Personally selected trustworthy crew to work on varied jobs

●Delegated tasks and supervised crew on the job

●Provided excellent customer service to clients to execute their desired plans for the fitness facility.

●Entrusted by my employer to accept cash transactions from clients

●Facilitated inventory management of fitness equipment and parts

●Cleaned and organized the warehouse

●Managed shipping and receiving of equipment

DGM Meat Shop Brampton, ON

Customer Service Assistant 2008 - 2009

● Responded promptly to customer enquiries in person or via the telephone

●Used the in-house system to input and process meat orders

●Answered questions and queries from customers.

●Kept up to date with all the company's products, services and procedures.

●Up-sold the company’s products to customers.

●Handled cash transactions daily

National Grocers Mississauga, ON

Order Picker 2003 - 2006

●Performed general physical activities in the warehouse; loading, unloading, sorting and moving products and materials manually and using the forklift

●Read work orders and received verbal instructions for work assignment

●Filled and completed order receipts

●Assembled orders in shipping containers

●Marked containers with identifying information

●Stocked shelves and kept stock clean and in sequence

●General cleaning duties

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