Customer Service Sales
Resume:
Gianae Escalante
*** *. **** **** **. Apt C-*
Griffin, GA 30224
********@*****.***
Objective
A position with growth potential where my discipline, positive attitude, professionalism,
untiring efforts, and interest can be utilized.
Summary of Qualifications
• Strong communication and customer service skills
• Well rounded, flexible team player, and has the ability to learn quickly
• 2 years of management and training experience
• 2 years of call center experience.
• Well organized, inquisitive problem solver who enjoys challenges
• Communicates effectively when dealing with people of diverse interest and levels of authority
• Over 3 years of sales experience.
• Proficient in Microsoft Office programs
• Over 1 year of dispatching experience in the car shipping industry
Experience
Amerifreight – May 2014 – June 2014
Peachtree City, GA
Dispatcher
I dispatched orders to different carrier companies who ship cars for Amerifreight, nationwide. A part of my job was developing a professional relationship with the carriers in order to be proactive and find carriers for the less popular routes, when needed. I utilized excel, word, and outlook on a daily basis. I am also very familiar with central dispatch and JTracker.
Alpine Access– January 2011- May 2014
WAH Position
Care-Collections-Sales representative
I processed payments, filed disputes, did technical support for device issues, scheduled repair appointments, up-sold new devices and equipment for contract renewals, and resolved any other customer issue to the best of my ability.
Picture Me Portrait Studios – March 2008 - April 2010
Newnan, GA
Store Manager
I was responsible for making sure my store met quarterly sales goals and for motivating my team of 2 to be the best photographers/salespeople that they could be. I was also responsible for making the schedule and monthly inventory. I trained all new hires (in the region) in photography, selling, customer service, and cash handling. I also conducted interviews as needed.
Wal-Mart Supercenter- March 2007 -January 2009
Fayetteville, GA
Receiving Coordinator
I kept floor plans for my department up to date by resetting modules as new merchandise came in. I did inventory, supervised two other associates, and was register trained as well.
Dress Barn - May 2006- March 2007
Locust Grove
Sales Associate/Cashier
I kept track of the inventory to be merchandised and also had cash handling responsibilities. I met and exceeded my sales goals every month and also received special acknowledgement for selling the most credit accounts in a period.
Education
High School Diploma- 2008
Medical Assistant Diploma- 2011
CNA- 2011
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