Customer Service Medical

MOHAMED AFIFI

917-***-**** **** *** ST. NY, ***** afifi.***@*****.***

CAREER OBJECTIVE

Seeking a position as a Patient Care Coordinator

KEY QUALIFICATIONS

- Two years of experience in long-term and acute care

- Demonstrated ability to provide ancillary services to coordinate activities between patients and clinic areas

- Hands on experience in nurturing patient relationships to encourage patient retention

- Bilingual: English and Arabic

RELEVANT SKILLS

• Demonstrated knowledge of medical terminology

• Able to multitask

• Excellent communication and interpersonal skills

• Excellent customer service skills

WORK EXPERIENCE

Cromwell Hospital London, 2011-2013

Bilingual Patient Coordinator.

- Greet and guide patients and visitors

- Book, coordinate & reschedule patient appointments

- Assist physicians with patient care during and after procedures

- Escort patient to and from facility

- Communicate information about recommended treatment EDUCATION

American University Cairo (AUC)

B.A. Political Science.

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