Customer Service Microsoft Office
Resume:
Stephen Wright
Peterborough, ON
****************@*******.***
HIGHLIGHTS OF QUALIFICATIONS
Excellent interpersonal skills showcased through previous client relations, consultations and customer service work.
Standard first aid & CPR acquired
Calm and confident demeanor and lots of experience with general public
Strong sales background and business focus
Good judgment and decision-making abilities
Exceptional stress management skills
Excellent oral and written communication skills
Hard working, reliable, punctual, personable, flexible
Strong problem-solving and research skills
Ability to learn new tasks quickly, multi-task and meet deadlines
Well versed in Microsoft Office (Excel, Outlook, Word, Etc.)
Valid Class G driver’s license, reliable transportation, willing to commute
SKILLS & EXPERIENCE
Human Resources
Proficient in both Sage and Peoplesoft HRIS systems
Worked in both recruitment and in an administrative role
Fully trained in Health and Safety Function
Team-building and communications training
Created and implemented health and safety regulations for small business
Performed a job analysis for the purpose of creating a new position
Constructed employment contracts and benefit packages
Extensive experience in researching and preparing occupational classifications, job descriptions, salary scales and competency appraisal scales..
Customer Service & Sales / Retail Management
Built rapport easily, generated repeat business and satisfied all customer concerns
Demonstrated careful attention to detail and accuracy in daily work
Resolved customer difficulties diplomatically and effectively.
Supervisory experience
Performed all the components of retail management like inventory replenishment, merchandising, etc.
Worked with people from various walks of life and cultural backrounds
Stephen Wright
EMPLOYMENT HISTORY
Customer Support Bell, Peterborough, ON 2014-2015
HR Coordinator CN Rail, Winnipeg MB 2014
HR Recruiter Dundee Private Investors, Guelph, ON 2012-2013
Assistant Store Manager Staples Business Depot, Toronto, ON 2008-2012
Clerk/ Department Food Basics, Guelph, ON 2006-2008
Supervisor
EDUCATION & TRAINING
Human Resources Management Conestoga College, Kitchener, ON
Certification
BA Honours Degree University of Toronto, Toronto, ON
OSSD Bishop Macdonell Secondary, Guelph, ON
VOLUNTEER WORK
Organizer Guelph Food Bank, Guelph, ON 2006-2008
Assistant Guelph Blood donation Clinic, Guelph, ON 2008
INTERESTS
Economics History Investments The Rail System Archery
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate