Customer Service Accounting
Resume:
KAREN VANHORN-JENKINS
Marysville, Ohio 43040
**********@*****.***
PROGRAMMER / PROGRAMMER ANALYST/ ACCOUNTING
Programmer with 17+ years programming and application development experience in Insurance, Publishing and Expense Management industries work.
Works closely with accounting. Extensive customer service maintenance and production maintenance experience. Adept at evaluating client needs, analyzing requirements, programming, conducting tests, writing and maintaining user documentation, and providing user support.
COMPUTER SKILLS
Languages
Proficient in Cobol, EDI, JCL, SCOBOL,EASTTRIEVE,FILEAID
Microsoft Office Word and Excel, Access
Two years experience in DB2, SQL
Software
Platforms: Microsoft Windows® XP and Microsoft Windows 7, Tandem, MVS, SAP
PROFESSIONAL EXPERIENCE
CASS INFORMATION SYSTEMS, INC., Columbus, OH 2001- 2015
Provider of transportation, utility, waste and telecom expense management and related business intelligence services.
Programmer
Designed, developed and perform enhancement.
oDeveloped and tested of on-line programs using SCOBOL for Data Entry team according to client’s specifications.
oHad clients send in EDI instead of having Data Entry entering data. Validate key fields against tables to ensure right data being used. This process saved the client time and money.
oLoaded client’s DB2, EDI and other files onto system using COBOL, JCL.
oDevelop and enhance EXCEL spreadsheets and other files according to clients specification.
oMade sure that files and reports balance to accounting so clients can upload to their SAP system.
oDeveloped checks and balances in files down to the lowest level. UOM, BOM, price per pound.
oHelped with auditing bills making that accessories does not exceed limits.
Provided object-oriented design, programming support to ensure timely receipt of files and reports.
Deliver error free, well tested code according to the client’s specification
Provided on call support to ensure data was entered into system in a timely manner. Provided on call support to make sure all files went to internal and external clients in a timely manner.
MOTORISTS INSURANCE GROUP, Columbus, OH 1998-2000
Programmer Analyst
Developed online and batch tests plans.
Performed modifications on existing financial software.
Provided reports and files to clients.
HIGHLIGHTS FOR CHILDREN, INC. Columbus, OH 1990-1998
Information System Specialist
Provided test plans and data, and user documentation for accounting department using EASYTRIEVE.
Prepared test plans and data, and user documentation for customer billing system by using COBOL, DB2, SQL.
Provided 24/7 support to Accounting and Billing departments. Making sure that bills balance to accounting. Helped accounting with month end and year end accounting.
EDUCATION
Associates in Data Processing, Washington Technical College, Marietta, OH
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