Sales Training
Resume:
PATRICK H. LATUNSKI
Victorville CA. *****
***********@*****.***
www.linkedin.com/in/patlatunski
Accomplished, versatile and energetic NATIONAL SALES TRAINING PROFESSIONAL demonstrated expertise creating, developing and delivering comprehensive, state-of-the-art sales training programs for internal and field-support staff in the dental industry. Outstanding communication skills with strong interactive and interpersonal skills, able to motivate sales teams to achieve peak performance. Core competencies include:
Dental Implant Technology
Distance E-Learning
Consultative Sales Techniques
Curriculum Development
Social Media
Management
Customer Service
Instructional Design
Voice-Over Artist
ACHIEVEMENTS SUMMARY
Conducted training workshops for Nobel Active Implant System by utilizing certification courses for IL (instructor led) and VIL (virtual instructor led) for product launches which resulted in fastest sales uptake of any implant system in company history.
Developed curriculum and conducted train-the-trainer workshops for senior territory managers for Creos Biologics Materials line, which exceeded original sales plan revenue by $1M.
Designed global training curriculum for new representative certification program.
Lecturer for San Deigo Naval Dental Base on “Dental Implants in Today’s Practice” which included 800 participants.
Lecturer for UCLA, Post Graduate program “Custom Impression Copings and Implant Restorative Techniques” which included twenty-one medical doctors.
Lecturer for UCLA, Graduate program on “Implant Basics” with twenty-two participants.
PROFESSIONAL EXPERIENCE
NOBEL BIOCARE, Yorba Linda, CA 1999 – 2015
National Sales Training Manager, 2006-2015
Design, develop and deliver comprehensive sales training curriculum for employees, for university students and for military personnel. Continuously update training materials to include use of current technology and social media sales. Interact with clients to answer technical questions regarding surgical, restorative and laboratory procedures.
Created learning materials and delivered training to internal and external staff to support sales efforts for new biologics product launch.
Created distance e-learning training modules for use by all global markets to certify education of sales team for product launches.
Technical Support Specialist, 1999-2006
Consulted with customers regarding use of products. Provided support in case design and treatment planning.
Team recognized as “leading technical support service “resulting in increased customer retention and satisfaction.
Received “Outstanding Dedication” award from Corporate headquarters.
PATRICK H. LATUNSKI 714-***-**** ***********@*****.***
BIO-HORIZONS, Birmingham, AL 1998 – 1999
Regional Sales Specialist
Provided product support to current customers and identified and solicited prospective customers in the Southern California area.
Developed new sales territory which resulted in a 35% increase in regional sales.
Introduced new implant system into local dental market which resulted in customer-base expansion.
GLIDEWELL LABORATORIES, Tustin, CA 1998
Technical Support Specialist
Provided technical support for removable prosthetics and implants, case design and treatment planning.
SUNRISE DENTAL LABORATORY 1997-1998
Laboratory Manager
Responsible for overall operation of dental lab which included: achieving or exceeding sales and service goals, executing local strategies, managing budgets and conducting training workshops on products, protocols and procedures.
EDUCATION
Business Administration
Saddleback College, Mission Viejo, CA
Lansing Community College, Lansing, MI
TECHNICAL EXPERTISE
Certified Solution Sales Trainer™ (Qube Learning Inc.)
Microsoft PowerPoint™, Word™, Excel™
PROFESSIONAL AFFILIATIONS
Association of Training and Development (ATD), Inland Empire Chapter
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