Customer Service Sales

DANIEL KIP POWELL

**** ****** *** ********* ** **914

423-***-**** ***************@*****.***

SKILLS:

Front Line Customer Service

Interpersonal Communication

Active Listening

Courteous Demeanor

Energetic Work Ethic

Strong Organizational Command

Task Oriented

Goals Achievement

EDUCATION:

A.S. Business 1979, Music/Sociology 1994

Greenville Technical College 4.0 GPA

Asbury University 2010-2011

Leadership and Ministry 3.9 GPA

Furman University 1996

Music 4.0 GPA

Bob Jones University 1976-1977

EXPERIENCE:

Days Inn Morristown TN Night Auditor 06/13-present

Landmark Inn Sevierville TN Night Auditor/Desk Clerk 11/11-06/13

Closing out of daily business

Computing bills and collecting payments

Greeting guests and making reservations

Overnight security

Wilderness at the Smokies Sevierville TN PBX Operator/Night Auditor 03/09-11/11

Operated multi-line phone system for a 700 unit waterpark/resort

Dispatched up to 400 calls a day to various departments

Assessed callers' needs as screening before forwarding calls

Life Force Fitness Greenville SC Facility Manager 04/04-03/09

Membership Sales for a full service gym

Cleaning and maintenance of equipment and facilities

Developing relationship with high profile clientele

Ober Gatlinburg Gatlinburg TN (1) Assistant Manager Employee Housing 01/03-04/04 (2)Sales and Marketing Representative

On-site resident management of employees in a mountain resort

Collecting weekly rents

Ordering and receiving supplies from vendors

Janitorial maintenance of facility

Conflict resolution

Creating a positive environment for residents from various countries and diverse cultures

Administrative support for the Director of Marketing

Group Sales

North Greenville Hospital System Greenville SC Emergency Room Registration 03/02-12-02

Greeting patients and assessing level of need

Creating charts and communicating with nursing staff

Obtaining insurance information

Meeting EMT's upon arrival to gather ID information

Monitoring flow of patient traffic

Addressing concerns of those in waiting room

Developing rapport with doctors, nurses, and other staff

Contact this candidate