Customer Service Project Manager

MAGGIE MILLER

**** ******** **** **., #* Spring, TX 77373 713-***-**** ***************@*****.***

OBJECTIVE

I would like to obtain a position with a company that will allow me to utilize and improve my professional skills.

EMPLOYMENT HISTORY

Project Manager, Schindler Elevator Corporation

12/1/2005 2/6/2015

Houston, TX

-Managed 200+ elevator units from beginning to end of project including contract negotiations/review, invoicing, submittal packages, closeout documents and open collection issues

-Jobsite meetings with project managers/superintendents for building review and sub packages

-Issued purchase orders through SAP system for local vendor purchases

-Pulled City and State permits for all open projects

-Completed payroll affidavits for Hub/City projects

-Monthly closed job reviews including efficiency/profit/big bang

-Conducted monthly safety training with 45+ field mechanics/helpers

Contract Administrator, Schindler Elevator Corporation

8/1/2001 12/1/2005

Houston, TX

-Completed/entered contract documents in SAP system for service sales

-Negotiated/Ordered insurance as needed per contract negotiations

-Customer collections issues including all disputes

-Organized/conducted elevator safety training for office and field staff

Dispatcher/Administration, Millar Elevator

7/28/1998 7/31/2001

Houston, TX

-Answered 10 phone lines for customer service/sales/accounting

-Dispatch elevator service/emergency calls to technicians in the field

-Entered service calls in SAP system

-Completed weekly payroll for 75+ elevator mechanics in SAP system

SKILLS PROFILE

-Microsoft Word, Excel, Power PointLotus Notes

-115+ hours of Safety Training

-SAP program trained

-Adobe Pro/Reader

EDUCATION

-Currently attending University of Phoenix online-Bachelors degree/Business Administration

-Invoice/Billing/Payroll/Accounting Clerk Certified-GJC

-Katy High School/1995

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