Customer Service Microsoft Office
Resume:
CHRISTAL HEAD-DAVIS
*****************@*****.***
SUMMARY
Being a native I feel I could relate to the cultural differences and be a voice for my employer to promote education and bring vision to our area. I am a clear and direct project manager, skilled in developing and maintaining a broad vision, cultivating excellent relationships, and communicating effectively across the board with diverse background to build focused and productive teams or a relaxed blended working environment. Being a patient listener who fully focuses on speakers and understands a variety of accents would be an asset in this working environment. I have 10 years of experience being self-employed, setting goals and meeting them, learning that excellent customer service is not an option it is imperative, answering phone calls, and being able to process what the client needs and wants are and act upon them.
COMPUTER SKILLS
I am very familiar with Microsoft Office 2000, Microsoft Office XP, Microsoft Office 1997, Internet Explorer, MS Excel, MS Word, and a beginner in Powerpoint.
EXPERIENCE
April, 2005-Present
Sales Associate, Re/Max Town & Country
My responsibilities included managing my own satellite Re/Max office, letting other agents shadow me, answering phone calls, e-mails, marketing, writing contracts, meeting knew people and relating to them, and answer all of their questions and concerns which required excellent listening skills.
Rookie of the year 2005
Excellence Award 2006 for most commissions earned nationwide for Re/Max
Excellent customer service with customers and fellow agents
Lead selling agent 2005, 2006, 2007, 2011
#1 listing agent for 2005,2006,2007, 2011
Lifetime member of the million dollar realtors club
One, Two, Three, Four, and Six million dollar realtors club
September, 2002-2005
Office Manager/Receptionist, Action Appraisal and Realty
My responsibilities included following up with financial officers to insure appraisals where received in a timely manner, updating all of the comparable information for the appraisals, answering phone calls, typing the appraisals, and greeting everyone as they entered. Not everyone was happy with their appraisals and I always had to explain the documents and educate them on how our decision was decided upon.
August 1997-January 1999
Receptionist Doss & Doss Attorneys at law
My responsibilities included answering phone calls, greeting clients, dictation, all out-going and incoming mail, filing, and cutting all real estate incoming and outgoing checks.
EDUCATION
August, 2014-Present
General Studies Associate Degree, (currently a sophomore) Dalton State College
May, 1997
High School Diploma, Fannin County High School
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