Customer Service Administrative Assistant
Resume:
Yesenia Dejesus
*********@**.************@ch.org *********@*****.***
Professional Profile
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. andled daily A/P processes managed vendor relations and accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions Bilingual in English and Spanish languages.
Professional Accomplishments
Office Skills:
Office Management
Records Management
Administration
Spreadsheets/Reports
Multi –line phone systems
Calendaring
Filing/editing
Customer service skills
Front-Desk Reception
Executive Support
Accounts payable
Computer Skills:
MS Word
MS Excel
MS Outlook
Yardi Voyager
Administrative Assistant East Lake Management Group, Chicago, IL 11/2009- Present
Julia C. Lathrop Homes
Responsibilities:
Generate Annual and Interim recertification process
Answer a multiline phone system
Data entry work orders
Collect tenant rent payments
Conduct well-being checks
Generate and submit transfer/live in aide/lease addition and reasonable accommodation request
Conduct all tenant background checks
Order office supplies
Generate purchase orders
Accounts Payable
Responsibilities:
U.S. Residential LLC
Julia
05/2005-11/2009
Generate and submit Invoice Incoding sheets for check processing
Review and update budget expense report
Generate Purchase orders
Generate Check request for petty cash
Monitor petty cash expenditure
Customer Service /Clerical
United medical Equipmen
2001-2005
Responsibilities:
Call workmen’s compensation to verify benefits for claimants
Call claimants to refresh medical supplies
Generate medical supply orders
Distribute orders packaging dept.
Education
High diploma
Carl Schurz high, Chicago, IL
1994-1998
Certificates/Training
Public Housing Rent Calculation Specialist (RIM)
FEMA
(EIV) Enterprise Income Verification System
Yardi Property Manager Modules
Fair Housing, ADA, LEP
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