Customer Service Technician

Andre May

**** *** ******** ** ** Apt * B

Huntsville, AL 35806

678-***-****

*****.*****@*****.***

Summary

Professional Veteran of personal and equipment security and safety. Precise individual that preforms calmly and effective in high tempo and high stressful environments. Very timely, consistent, and a reliable hard working professional that provides high quality safety procedures and concern to the general public and business corporations.

Qualifications

•Self-Motivated

•Preforms Well Under Pressure

•Strategic Thinker

•Very Attentive to Detail

•Highly Self-Motivated

•Great Writing and Verbal Communication Skill

•Great Customer Service Skills

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•Experience

Supply Technician 2013-2015

•Provided proficient stationary and mobile security of support in the United States Armed Forces for $100,000 of communications test measurement/diagnostic equipment.

•Demonstrated effective customer service techniques; providing rapid distribution of supplies for an organization of 110 employees.

•Inventoried over $30,000,000 worth of equipment for the United States Armed Forces.

Logistics Technician 2012-2013

•Synthesized personnel administrative problems and concerns; implemented selfless services to over 100 employees to rectify informational and personnel dilemmas.

•Processed personal identifiable information to dozens of United States Armed forces employees to conduct combat operations during Operation Enduring Freedom.

•Managed a team of employees to facilitate the increase of successful completion of military classroom education for 250 personnel by 52%.

Cable Systems Installer/Technician 2010-2012

•Maintained 200 land line’s functionality and compatibility for the United States Armed Forces.

•Assessed over 1,000 computer technical issues and concerns; completing and directing 85% of all dilemmas to a maximized solution.

•Maintained functionality and proficiency of dozens of fiber-optic telecommunication cables for communication between multiple United States Armed Forces bases of operation.

Employment History

•2011-2012, Afghanistan, United States Army Cable Systems Installer/Maintainer and Repairer

•2012-2014, Washington, United States Army Senior Cable Systems Installer/Maintainer and Repairer

•2014-2015, Korea, United States Army Senior Cable Systems Installer/Maintainer and Repairer

Education

•2010 High School Diploma, Luella High School Locust Grove, Georgia

•2012 Fiber Optics Installer Certification, Electronics Technicians Association

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