Lisa Minard
Customer Service
Hamilton, ON
*************@*******.*** - 905-***-****
As a hard working and dedicated individual, I am looking for the opportunity to obtain a position with a well respected organization that can give me the opportunity to take on increased roles of responsibility. WORK EXPERIENCE
Self Employed Contractor
D & L Painting and Renos - Hamilton, ON - January 2012 to August 2015 Painting, Tiling, Drywall, Mudding, Sanding, Minor Plumbing, Advertising and Bookwork. I have left many customers with a job well done and a guarantee of my work. I am very proud of my accomplishments.
I am very quick and eager to learn new things. I assisted in all manors of construction. I am able to work independently, excellent in solving problems, I know how to deal with difficult individuals in an appropriate manor. I have the knowledge to use many hand and power tools in a safe manor. Call Center Representative
MYSTIQUE MARKETING(2908) - Hamilton, ON - October 2010 to June 2011 This is an outgoing call center where we would sell ticket for events, request donations for different organizations who would in turn help the less fortunate. I had a strong sense of pride knowing that I was assisting in non profit organizations. Communication skills, problem solving, dealing with irate individuals. Working in a fast pace environment. Insurance Sales Agent
Combined Insurance - London, ON - September 2006 to August 2010 Home visits to existing clients to review coverage and present new policies, cold calling for new clients Express Deliveries
Sub Contractor for Canada Post - Ingersoll, ON - January 1998 to July 2006 Delivery of oversize parcels, sorting of mail, taxi of letter carriers to and from their destinations. Driving skills, planning routes of delivery, customer service, problem solving and dealing with upset customers EDUCATION
Grade 12 - Kitchener, ON
ADDITIONAL INFORMATION
• Excellent customer service skills with over 20 years experience serving the public
• Quick learner that is eager to learn new skills
• Reputation for keeping a clean and safe work area
• Solid understanding of basic computer application
• Able to handle difficult customers in a professional and courteous manner