Customer Service Administrative Assistant

Chanel V Montgomery

**** ***** **** **. • Houston, Texas 77067 • 832-***-**** • **************@*****.*** • www.kokochaneldesigns.com Qualifications

• 4+ Years of experience in administrative assistance, sales, customer service and marketing

• 4+ Years of demonstrated success in improving the image of a brand through graphic design.

• Planning, designing and implementing strategies, initiatives, creative campaigns and PR events. Education

2012 Sam Houston State University, Huntsville, Texas Bachelor of Fine Arts in Graphic Design & Advertising Work Experience

2015 - Present reviewit Magazine PR Marketing, The Woodlands, TX Senior Graphic Designer

Layout design and content for all 4 magazine publications (distributed to 5 markets).

Planning and creating creative direction and producing client collateral for Corporate and Small Business in various forms of media.

Ensuring that the proper format, appearance, and layout of text and images is set before the full print run for newspapers, magazines, brochures, catalogs, packaging materials or labels is completed. 2014 - 2015 Sprouts Farmers Market, Houston, TX

Sr. Vitamin Clerk

Provide a high level of prompt and friendly customer service

Maintain a positive work environment

Create and maintain department displays; accurately prices all merchandise by stamping, marking, or placing shelf tags and signs

Maintain a presentable and tidy Vitamin department at all times

Assists Vitamin Manager as needed

Assist with the unloading, stocking, filling and dusting of merchandise

Rotate product and pay particular attention to code dates

Stay knowledge of weekly ad items; gives customers direction of product location throughout the store

Stay knowledgeable and updated on health trends and solutions for health conditions

Stay up to date with events and seminars going on or coming up

Maintaining other related duties as assigned

2014 - 2014 Anadarko Petroleum Corporation, The Woodlands, Texas Receptionist

Greet visitors, issue badges and alert employees when they have visitors.

Answering multi-line phone system, screen calls, take messages and transfer calls to the appropriate employees.

Coordinate work orders with building management. 2010 - Present Koko Chanel Designs

Freelance Graphic Designer

Designing graphics and other promotional/advertising items for customers (personal, small businesses and companies.)

Creating identity and branding applications; including web-design and many other forms of media. 2013 - 2014 Vesper Forum LLC Campus Apartments, Huntsville, Texas Professional Leasing Agent Administrative Assistant Community Assistant

Screened prospective residents for background and credit check to rent/lease at the property.

Manage the property as well as tenant needs, complaints, concerns and request.

Planned and organized resident events as well as marketing campaigns and strategies for the property.

Screened and directed phone calls and emails, as well as set up appointments and meetings for management.

2013 - 2014 Huntsville ISD, Huntsville, Texas

Substitute Teacher

Promoted student learning in the absence of teacher by maintaining classroom control and discipline.

Implemented teacher lesson plans; assign student class work and homework.

Complete daily report/evaluation to communicate information resulting from the day's events. 2009 - 2012 Sam Houston State University, Huntsville, Texas Administrative Assistant Graphic Design Intern

Designed posters, video layout and content for FYE New Student Convocation.

Designed the brochure and other branding pieces for the Woodlands campus and SHSU Online Department TLC (Teaching & Learning Conference).

Designed and created a brand for SHSU Online for Welcome Week and many other events.

Placed and produced Ads for customers, as well as other graphic needs for the University Newspaper.

Designed Correspondence Course Bulletin for 3 years.

Assisted in 5-10 year marketing plan to increase enrollment in the department.

Designed University Student Planner for 2009-2010.

Designed University T-shirt for New Student Orientation, as well as other promotional items.

Designed graphics for all student organizations at Sam Houston State University (Fliers, posters, t- shirts, etc

Handled applications of prospective and current students.

Maintained student files and payments as well as other office organization responsibilities.

Administered acceptance/denial inquires written and verbal for Student Admissions. 2008 - 2009 Kid Zone Professional Child Care Center, Huntsville, TX Lead Teacher

Provided and maintained extraordinary child-care to students in preschool and kindergarten.

Maintained an effective teaching and learning environment for the students.

Maintained a clean, safe and sanitized environment for the children.

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Establish and enforce rules for behavior, and procedures for maintaining order. Competencies

Intermediate Scheduling Apt / Calendar Management, Administrative Assistant, Accounting, Accounts Receivable/Payable, Procurement, Inventory Management, CS4- CS6 Adobe Creative Suite Applications™, Microsoft Office™ programs, Vista Point, Lenel Badging System, Global Insider, SharePoint, Vista Point, Yardi, Reason, Logic Pro, Mac OS, Mac Applications, Windows OS, HTML Coding, Fitness, Nutrition, Vitamin and Supplements, Teaching, Childcare

Contact this candidate