Administrative Assistant Office
Resume:
VENISE RAPHAEL-CONSTANT
*** *** ****, *********** ** 20783
****************@*****.***
SUMMARY: Administrative professional with over twelve years’ experience performing a variety of administrative support functions. Possess a broad understanding, knowledge and experience in government and private sector office administration, supporting a Board of Directors including the preparation of Board packages, and meeting agendas. Effective in utilizing personal computers, peripherals, and related word processing, spreadsheet and database management programs. My work experiences include team building, analytical problem solving, decision making and excellent verbal and written communications skills.
PROFESSIONAL EXPERIENCE
Administrative Assistant
TDB Communications, Inc. / U.S. Department of Veterans Affairs, Washington, DC
June 2015 – Present
This position is responsible for assisting the Dean, the Deputy Dean, and the Chief of Staff of VA Learning University in managing the activities of the Front Office.
Assisting Managers in the preparation and process of registration packages.
Reviewing and proofreading packages for correctness before the Dean’s signature.
Compiling materials and setting up room and conference calls for weekly Senior Staff Meetings and Monthly Training Leaders Council (TLC) Meeting.
Ensuring the efficient day-to-day operation of the office.
Performing a wide range of other duties as assigned.
Executive/Administrative Assistant Level IV
COLSA Corporation / U.S. Department of Justice Arlington, VA October 2007 – September 2014
Managed and performed administrative office management responsibilities for the Prisoner Operations Division, Office of the Federal Detention Trustee.
Served as the office timekeeper and processed all employees’ hours via an automated time and attendance portal known as (WebTA); assisted employees with changing and unlocking password; conducted audits of timesheets and leave balance records.
Processed all travel arrangements, travel authorizations, and travel vouchers
Proofread, verified, and reviewed materials, applications, records, and reports for accuracy, completeness, and conformance with established standards, regulations, policies, and procedures; ensure materials, reports, and packets for signature are accurate and complete,
Served as liaison between assigned office and the general public, staff, outside groups and agencies; provided general and specialized information and assistance regarding assigned function that may require the use of judgment, tact, and sensitivity and the interpretation of policies, rules, and procedures as appropriate;
Received and screened office and telephone callers; responded to complaints and requests for information relating to assigned responsibilities; referred callers and/or complaint to appropriate staff for further assistance; collected, sorted and delivered office mail, and managed the office express mail account as well.
Maintained accurate and up-to-date offices files, records, and logs for assigned areas; developed, and monitored various logs, accounts, and files for current and accurate information including manual and computer logs other specialized or technical documents.
Compiled, prepared, and entered data into a computer from various sources including accounting, statistical, and related documents; created and maintained computer based tracking information and reports including assigned databases, records, and lists; handled standard statistical spreadsheets; input corrections and updates; compiled of reports,
Utilized various computer applications and software packages; developed, entered data, maintained, and generated reports from a database or network system; create and administer mailing lists;
Assisted in assembling and preparing annual budget for assigned area such as expenditures against budget, purchase requisitions and requests for payment.
Maintained SharePoint and Outlook calendars for the Trustee and division managers.
Coordinated activities and meetings with other departments, the public, and outside agencies; arranged special events as assigned; scheduled meetings; arrangements and set up meeting rooms; notified participants; prepared and/or assembled meeting materials.
Developed and maintained office records, which included quarterly property inventory, and maintained division file, record management inventories and the general filing system for all office correspondence.
Updated and ensure the accuracy of the organization's databases
Assisted the General Counsel in replying to the Freedom of Information Act (FOIA) request; maintained the tracking system as well as uploaded the documents into SharePoint e-file.
Department Administrative Assistant
BAE Systems Silver Spring, MD
June 2000 – October 2007
Provided administrative assistance to the Department Head as well as to the different groups and side offices under the Department.
Provided administrative support to the Program Managers which included but was not limited to: domestic and international travel reservations (airline, hotel, and ground transportation) arrangements, visit requests for access to restricted facilities, expense reports, and travel voucher claims.
Managed the petty cash account for cash vouchers and reimbursement of out-of-pocket expenses
Processed all consultants’ invoices and monitored their expenses on a monthly basis.
Managed outlook calendars and monitored schedules and deadlines to ensure timely submission of reports.
Assisted Program Managers with employee performance appraisals, processing employee management spread sheets, managing employee self-assessment evaluations, tracking evaluation endorsement through the supervisory chain and processing final performance appraisal forms through the internal systems.
Processed security clearance and security credential request through the Strategic Systems Programs (SSP) for over 300 employees annually.
Worked as the department-level training administrator, registering employees for training courses and running weekly reports to validate the completion of all required trainings.
Coordinated both, on and off-site meetings by reserving conference rooms and coordinating catering services for meetings.
Managed regular purchasing of office supplies as needed.
Entered and managed employees’ timesheet and leaves balance via Deltek.
Performed other duties as assigned
SKILLS: Proficient in the use of MS Office suite, Visio, Typing 50 words p/m
LANGUAGE: Fluent in French
EDUCATION: Word Processing, Certificate, MCIP School, Washington, DC
Bilingual Secretary, Diploma,
Ecole de Formation des Cadres Techniques et Commerciaux (EFCTEC)
Port-au-Prince, Haiti
HARDWARE: PC, Printer, Scanner, Copier, Label Maker, Bound & Laminated Machines, Fax
SOFTWARE APPLICATIONS: MS Office suite, Windows, Visio, Livelink, MRIS, Deltek, WordPerfect
SPECIAL TRAINING/CERTIFICATIONS:
System for Time and Attendance Reporting (STAR) Washington, DC, 2009
U.S. Department of Justice Online Booking Engine (OBE), Washington, DC, 2009
Maptitude Geographic Information System, Arlington, VA, 2008
Microsoft Office SharePoint Server (MOSS) 2007 System, Arlington, VA, 2008
Microsoft Office & Outlook 2007, Arlington, VA, 2008
L&D net, Maryland 2004
Livelink 8.1 Maryland 2002
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