Customer Service Sales
Resume:
Marco A. DePaul Chavez
Las Vegas Nevada 89108
Lowe's
January 6 2014
Present Job
I currently work as a Customer Service Agent in the Paint Department. My duties are to stock and zone all items as well as answering any and all questions and suggesting the right products for the right job. I also offer the great services such as My Lowes cards and Credit Card applications. I'm always eager to please our customers and do what's right for the Company and go the extra mile for our customers, giving them great customer service with a smile.
Conam Management
January 19, 2011
My duties are to maintain the grounds looking clean and having a curve appeal, painting the parking lines, delivering confidential letters to residents, changing lights bulbs on carports and breezeways. I also report any issues to my supervisor or managers regarding the property that must be attend to, i have a strong work ethic and get along well with my co-workers as well the residents.
December 09- November 2010
Shoes for crews
Answering calls placing orders for Slip Resistant Shoes and Slip Resistant Mats and providing any information regarding our products and suggesting the best product for the Company
The Upper Deck Company
July 06 – July 09
Customer Service Lead
Answering calls & emails related to memorabilia products and use of webstore
Providing support and supervision to team members, handling escalated calls
Handling daily, weekly & monthly stats, providing weekly event reports
Processing in & outbound mail, coordinating with shipping services
Creating official documents for authentication services
Bank of America Las Vegas, NV sep-05 - June 06
Inbound customer service to provide customers with account information, replace lost or stolen cards, reverse bank fees, updated new addresses, and provided new policies and procedures when changes were made within the Company.
Pioneer Military Lending Las Vegas, NV Feb
2001- April 05
Customer Service
Team Leader/Representative
Providing service members with account information.
Suggested new methods that increased earnings by 70%.
Top sales rep. for Health Insurance Sales.
Earlier work history available upon request
Tropicana Hotel and Casino
1997-2001
Work as the bus runner for Room Service. My duties were to stock all alcohol and pick up all silverware and plates from the kitchen as well as helping to prepare all the tables for the waiters. I also help to deliver the room orders when it got really busy and help the Room Service Captain maintain the inventory of the Alcohol and help prepare tables and trays for the waiters.
Stardust Hotel and Casino
1989-1997
I work as a bus runner but also help the cooks and waiters as needed, I was in charge of helping to prepare salads and soup and helping the cooks with prepare Lobsters, Chicken, and Potatoes as needed. I also help in the employee lunch room during busy times and maintaining the kitchen clean. I was also help the Manager with inventory whenever was needed.
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