Customer Service Microsoft Office

Marjorie Fletcher

***** ********* ***** **********, ** 22193 678-***-**** *****************@*****.*** Subcontracts Administrator/Procurement Specialist

Making the Best Supplier Decisions While Reducing Costs and Maximizing Quality, Reliability, and Performance

Seasoned procurement professional with proven track record of managing commercial and federal acquisitions. Subcontracts administration for subcontracts/consultants. Emphasis on cost/price analysis, negotiations. Efficient communication between organizations and suppliers, clarify and resolve procurement problems and issues. Recognized for skillful interactions with subcontractors and consultants as to meeting customer service needs, contract goals, project deadlines, cost and funding controls. CORE COMPETENCIES

Procurement

Acquisitions

Subcontracting

RFP/RFQs

Internal Audits

Negotiations

Organization & Records

Maintenance

Time Management

Detailed Analysis

Vendor and Supplier

Relations

PROFESSIONAL EXPERIENCE

NJVC LLC, Chantilly, VA Feb 2013 – Present

Subcontracts Administrator

Manages various contract types including T&M and FFP

Maintains subcontracts/consultants records in accordance with DCAA and DCMA standards

Prepares cost and price analyses to assess subcontractor labor rates and proposal bids

Prepares contract provisions and administers subcontract actions including contract modifications and funding with minimal supervision

Serves as main point of contact for all subcontractor inquiries

Examines Subcontractor/Consultants deliverables to include progress reports, timesheets, completion estimates, proposals and delivery schedules to ensure accuracy and completeness

Administers Subcontractor/Consultants RFPs and RFQs based on Prime contract requirements

Acquires and retains general knowledge of FAR, and DFAR

Works closely with various departments including Program Control, Purchasing, Supply Chain Management, and Accounts Payable

Verifies and approves Subcontractor/Consultants invoices

Draft and prepare Subcontract, Consultant Agreements and Purchase Orders

Use Oracle to create Request for Quote, Purchase Orders, Run Reports, Process Invoices by creating Releases for payment to the AP department NJVC LLC, Chantilly, VA

Purchase Card Program Manager Apr 2011 – Feb 2013

Maintain, oversee, train, track statement submission and audit the Purchasing Card Program within the Purchasing Department and throughout the company; 48 Card holders NJVC LLC, Chantilly, VA Apr 2010 – Feb 2013

Procurement Specialist (Buyer)

Use acquisition and business skills to implement PR to PO cycle, accordance to Federal Acquisitions (FAR)

Utilized procedures and planning skills to avoid unforeseen risks that would jeopardize the companies contracting operation

Monitored and documented performance to ensure that each Purchasing order was modified, completed, data was reliable, timely and in conformity, in accordance with applicable standards Marjorie Fletcher Resume, Page 2

Analyzes requirements, issue RFP/RFQ’s, conduct source selections reviewed Buyers RFP/RFQ’s for accuracy and also set with Buyers when they received responses to make sure that true completion was achieved

Served as focal point between organizations and suppliers to communicate, clarify and resolve procurement problems and issues

FAIRFAX GENERAL DISTRICT COURT, Fairfax, VA Sep 2007 – Mar 2010 Deputy Clerk

Assess fines and costs accurately; accept and receipt payments; prepare bank deposits

Process court documents, answer phone inquiries, handle wide range of clerical tasks

Data entry of various traffic tickets for different localities, alpha/numeric filing of cases

Set-up and process payment contracts agreements with customers NELSON, MULLINS, RILEY & SCARBOROUGH, Atlanta, GA Jun 2002 – Jun 2006 Records/Operations Specialist

Assisted employees in preparing their daily tasks schedule; reviewed legal documents and prepared for filing

Generated monthly reports; tracked monthly scans for activity accuracy for all employees

Organized and implemented massive projects in the records department

Supervised 5 records clerk as an Acting Records Coordinator

Responsible for the day-to-day operation of the Offsite Storage area

Opened and closed files; created labels; sorted correspondence for filing & index pleadings

Conducted orientation of new hires; organized and set up files; coded invoices for payment

Organized and maintained all administrative documents SIEBEL SYSTEMS, Atlanta, GA Sep 2000 – May 2002

Facilities Coordinator

Scheduled and coordinated various events and meetings

Responsible for the set-up of new hires; issue access and parking cards, handled communication problems

Process invoices and purchase order requests

Placed orders and kept inventory of all kitchen condiments; supplies and mailroom items MORALE WELFARE RECREATION, Pensacola, FL Jul 1998 – Jun 2000 Front Desk Assistant

Performed check in/out services for military personnel; collected payments on bill

Provided quality control and extensive customer service to military personnel

Acted as a liaison between military personnel and BEQ Management in resolving any issues

Supervised 10 employees which included scheduling of staff EDUCATION/COMPUTER SKILLS

Herzing College, Atlanta, GA

Legal Assisting/Paralegal Studies

Oct. 2006 - 2007

Microsoft Office (Word, Excel, PowerPoint, Publisher) Legal Key Software, CMS/FMS, Oracle 11i/R12, SharePoint, Service Procurement

Developed and maintain effective supplier relationships to facilitate quality customer support

Handle invoicing issues for vendor in relations to payment or shortage of funds on PO’s

Process, execute and obtain pricing for Commercial for REQ’s/PO’s

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